I ordered some food late at night and arrived at 2am - I asked them to leave outside and not ring bell. They rang bell once and I quietly went downstairs to collect. Everyone else in my flat slept soundly apart from one, who has asked that I make sure it never happens again... I have obviously apologised but I can’t promise to not do it ever again! Who is being fair? It was a one-off and I will do best to make sure I don’t wake anyone but it seems extreme to demand that