I won a prize from a fairly big company in the week before Christmas. Prize is related to a hobby I have and is worth around £100. I was really happy to win and excitedly waited for the prize to turn up. The website I won through asked for my contact and delivery details and I had sent these promptly and received confirmation these had these.
I hadn't received anything by the end of January so contacted the company to check it hadn't been lost in the post...no answer. Left it a week and tried again and got an answer apologising that they had "lost my details" so I resent these. Agaij they confirmed they had them. Nothing had arrived mid February, so I messaged to check again it hadn't been lost in the post. No answer for a week and then they sent an email saying they were waiting for material to come in and would send when it did. My friend has ordered the same item from them recently and received in a week.
They just don't want to send it do they? Should I ask again or just give up and accept it isn't coming? My name was announced on their website so I definitely won!