I’m having a kitchen fitted, got half a dozen quotes and eventually went with a guy who wasn’t the cheapest, but who I felt was enthusiastic and would do the job well.
He later asked about undercounter light fittings, and I confirmed that there was currently no electicity behind the cupboards, and he bumped up his quote by a couple of hundred, which as the time waved red flags as I felt that he should have asked those questions at the time but I gave him the benefit of the doubt as I felt it was an honest mistake and paid a deposit. He said he’d come back to me with suggestions for lighting.
I messaged today (a week later) asking if he’d managed to look into lighting, and he replied saying that he hadn’t as he had been busy, and that he might have to put back out kitchen by a week, as the client he is working for at the moment keeps adding work onto the project he is doing and he may not be finished in time.
Am I being unreasonable in thinking that this is unacceptable? I have booked time off work which I will now be unable to reschedule, as well as having already paid for the kitchen and a delivery date planned. He has said that he may be able to come and do it over a weekend, but I am also wary of that as he has previously said it wouldn’t be five days work and I find it hard to believe he can fit five days into two.