What to say to lying dog walker?

[oobeedoiwannabelikeyou]

Sent home sick from work yesterday, still off sick today. DH messaged walker at 9am to say dog was fine (she had been ill last week)
Dog walker messaged back saying Perfect I'll be to take her out.
Comes to 12pm no walker, DH messaged again to say where are you?
She messaged back saying she'd been and gone from 8:45-9:45 and would be back at 2pm.
DH said that's not true and that I was at home.
Walker messaged back assuring him she'd been.
DH said he would be coming home to walk her as I was too sick to and not to bother coming back in the afternoon.
She maintains she had walked her.
SHE DIDN'T I WAS AT HOME WITH HER!
Anyway the trust is gone, Therefor she is going. How do I word this?
I know she's lied and doesn't obviously give a shit but I would like to hold my head up high walking past her knowing I was right and handled it correctly without flying off the handle.
Please wise women if mumsnet help me with wording a message.

It can take a couple of hours to get a post removed.

Sorry you have had this experience. I wonder if you will even hear from her again!

I’ll report too ohbee

ohbee - MNHQ have already edited it for you - super quick !!

OP your post has been edited to remove the identifying details. I also reported it to MNHQ when I saw it.

@Aridane
Perfect thank you

Thank you everyone who reported 😃

Still no reply.
Is my next move just asking for my keys to be returned? And when? Do I leave it a few days?

Good luck op (returns to quietly reading this)

Was she due to walk your dog today? Or when is her next day?

Maireadplastic Do you have the same view on putting children into nursery?

I think the fact that you have had no response says it all.

Your spending way too much mental energy thinking about someone who is basically stealing money off you and how you can word a way of terminating their services. I think you should be calling around at the house and getting your keys back then all you have to say is you won't be using them again. No notice or second chances or listening to excuses! Your priority should be your house keys.

lucky- before a certain age, yes I do.
As I said before, I don't get it. But I suppose I don't have to as I won't ever have a dog as I wouldn't be able to give it what it needed.

@sonjadog

She only comes a Wednesday so not due till next week.

Have you got an old phone? Download Alfred app & you can keep an eye on comings & goings. Or just put a cctv sticker on your front door

I'd go to the vets and speak to her in person tbh

Oh OP, this is really awful. It's not as though anything dreadful's happened, but someone you liked and trusted has, effectively, ripped you off and lied to your face.

I do think you may need to just take the messages along to your vet and mention this, because they will be recommending her. I'd trust a vet staffer implicitly with my own. Who wouldn't?

Really, really sorry this has happened. There are so many awful dog owners in the world, and you're trying so hard to be a good and responsible one for yours, and this happens. Not fair.

Hope you are all better soon. And yes, lucky you were ill, really.

Do you know where she lives? Can DH collect keys?

I'd call her if I were you, she's probably just trying to think up some elaborate excuse now.
I'm a dog walker and I would NEVER behave like she has, once there was a mix up with days and I felt sick over it, it was the owners mistake but I still felt awful so now I double check all my walks a week in advance.
Call her, she probably won't answer though, leave a voicemail asking for her to return your keys a.s.a.p.......did you say she works at the vets? I'd be letting them know about this incident, as she's clearly not trustworthy.

bet the vet wouldn't be happy if they knew either

Also, she might be trading on the fact she works there to get some business.

How do you normally pat

I'd change the locks, I think. Outside of any mix up (and I can't see any cause for one from what you've said), she is dishonest. Someone who lies and then tries to brazenly tell you day is night is not trustworthy. If the dog was lying next to you, there really is no argument.

my partner and i are professional dog walkers and this is awful a real breach of trust name and shame

I'd tell her I'm coming to the vets office where she also works to collect your keys!

I would also think about calling into her place of work if you don't get a response this evening. Just politely ask for your key back.

I cannot believe you've not had a reply; demonstrating further such an unprofessional service.

I truly understand your worry and hope the situation is resolved quickly for you.

@AbandonedBin

We normally pay by bank transfer.
We are paid up to date as she walks the month then we pay her so yesterday would have been the start of the new month.

I'm really unsure about going to the vets, I don't want to be the angry woman going in to the surgery. I will however mention it to the vet the next time I'm in.