What to say to lying dog walker?

[oobeedoiwannabelikeyou]

Sent home sick from work yesterday, still off sick today. DH messaged walker at 9am to say dog was fine (she had been ill last week)
Dog walker messaged back saying Perfect I'll be to take her out.
Comes to 12pm no walker, DH messaged again to say where are you?
She messaged back saying she'd been and gone from 8:45-9:45 and would be back at 2pm.
DH said that's not true and that I was at home.
Walker messaged back assuring him she'd been.
DH said he would be coming home to walk her as I was too sick to and not to bother coming back in the afternoon.
She maintains she had walked her.
SHE DIDN'T I WAS AT HOME WITH HER!
Anyway the trust is gone, Therefor she is going. How do I word this?
I know she's lied and doesn't obviously give a shit but I would like to hold my head up high walking past her knowing I was right and handled it correctly without flying off the handle.
Please wise women if mumsnet help me with wording a message.

No formal arrangement/contract.
she's been coming for just under a year one day a week to give her a big walk. The other 2 days I work I come home and give her a quick run around the park at lunchtime and on my days off she gets a big run with me too.

My dog walker always sends photos to me at work ! not sure whether she thinks I don't trust her .

Your dog walking services are no longer required and I am terminating our agreement with immediate effect

You claimed to have taken our dog out from 8.45 - 9.45 yesterday. As I was at home with the dog at that time I know that statement is untrue.

I cannot jeopardise the welfare of our dog by continuing to employ someone I cannot trust and therefore will be looking for an alternative dog walker.

Yours sincerely

Etc

*dirty
I don't have forty stables !

Tell her to get to fuck?

AKA what pengggwn said.

Sounds dodgy. My parents have an indoor camera for this purpose. It goes off whenever their cleaner or dog walker enter the house, so they know when they've shown up. I'd give current walker a chance to explain, as she might have things mixed up, and sack if necessary.

This is a serious breech of contract and trust

Better to spell it breach. If you're going to go legal it's important to get that sort of thing right.

She needs reporting to someone too, or outing on social media.

She probably does this to loads of people (and their dogs!)

Brilliant message Pengggwn

Op I am on your behalf, lying bitch she is.

Someone I know decided to work from home one day,was upstairs ,heard the dog walker come in,saw the dog being run out quickly in the garden for minutes -she was paying for a full walk -took the cheque and left.Also came much earlier than arranged. The vast majority of dog walkers are hardworking,trustworthy and always put the dogs welfare first.I have personal experience so please don't let this experience put you off finding a new one.This ones a disgrace and I would be asking for my keys to be returned immediately.Also very stupid as word of mouth is a powerful thing.

It is weird:
DH msgs at 9am to tell her dog is well enough to be walked. Msgs again at 12 and Walker says she’s been there from 8.45-9.45.

So she’s saying she was at yours when DH first msgd her but replied that she’d be over later

Despite being confronted by the fact she couldn’t possibly have walked the dog, she keeps insisting she has. No excuse explanations etc, just adamant that she was there this morning.

You’re reasonably sure ahe’s Never done this before as she feeds them before she leaves and the bowls have always been dirty.

If I’ve got this right, I think it’s worth having a proper chat to find out what’s going on before you jump to conclusions.

How long has she been walking your dog?

Ilovesooty 's comment is perfect.

Oops sorry. Just under a year, so not new.

Make sure there’s no misunderstanding before you go in all guns blazing.

Get your keys back, tell her to fuck off (I think that's an appropriate way of letting her go given the circumstances) and then get on every local forum/Facebook page/spread the word verbally to name and shame her. What an arse.

Just tell the truth. There is no drama. You can ask if she's got your dog confused with another dog ? Because you were curled up on the sofa all morning so you know she hadn't been.

I guess it depends if you can get another service in quick? Otherwise the action motion CCTV sounds a reliable evidence back up.

But I agree with others ... how many other dogs are not being walked

Sadly hear of this type of thing happening all the time with 'professional dog walkers'.

Can your neighbours tell you any information about ever seeing the van arrive etc?

Did she ever provide you with photos of your dog out walking?

Does she have a business page on Facebook? If so go through her photos and contact the other clients of hers just to give them a heads up that she's bare faced lied and has been operating fraudulently taking money for no service.

Definitely leave a negative review and post on your local community pages. People always ask for recommendations for dog walkers using word of mouth, I'd be devastated if my dog was being neglected while I was being duped into paying some thief for not walking her.

Makes me rage.

"After today's incident we no longer require your services to walk/feed our dogs. I was sitting with my dog on the sofa all morning so I know that you did not come when you claim you did. We are very disappointed and feel we cannot trust you."

Sleightofmind. My initial response was to think it was some sort of mistake, error. Like she's came but heard me/someone in the house and left.
DH has shown me the messages since coming home and there's no mistake she's downright lying!
It's completely done now though, the trust is gone and I would end up coming home to check she'd been.
I can walk her myself on a Wednesday like I do a tues/thurs so not really an issue I just liked the socialising aspect and knowing she was getting a good midweek run.

I love some of your responses particularly the ghostly apparition one.

There's absolutely no way she could've came and I hadn't noticed I live in a two up two down and my dog is a large breed who follows me everywhere when I'm home.

You’re not the first MN to post something like this. I wonder how many ‘dog walkers’ are getting away with this shizzle all of the time? Does she have a website, fb, whatever. If so, blimmin well tell everyone. Poor dogs.

What about the time discrepancies though OP?

Ilovesooty
That's perfect exactly what I was looking for.

Thank you all ladies,
I will be re-reviewing her fb page and I will not be quiet about it.
It's the first time I've ever been pleased to be at home sick ever.

Could she be mistaking your husband's texts for a different client? Are there two dogs with the same name that she walks perhaps? If not that is awful and theft because she would be taking payment for a service not provided.
Poor dogs I wonder if this has happened previously or even regularly.

Loobylou10

DH and I said exactly the same, she was apparently with my girl when she responded to the first message. She wasn't I was with her.