I had my catheter removed today by a health care assistant.
She said I had to press the buzzer when I needed to pee, so I did. I can't walk unaided because I'm
Very weak and I'm on oxygen. So I need a commode or a bed pan.
I pressed the buzzer and 15 separate times a staff member came in and turned off the buzzer and said they'd be back in a bit. The last one told me to wait and unplugged the buzzer
I pissed myself in a hospital bed at the age of 26. I actually pissed myself. I was so humiliated. I feel so ashamed.
I pressed the buzzer and nothing happened so I had to wait for someone to come into my room which was another hour or so. I did shout but the door was shut due to infection control.
She came back eventually and told me off for peeing myself, and then outside the door called me a dirty cow.
Then to add insult to injury 3 hours later the dr came by and asked where my catheter was as I'm still on hourly urines.. so I've been re- catheterised so the whole thing was pointless.
Anyway. How do I go about making a formal complaint without making my care worse? I want to discharge myself and go home but that's not an option.