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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think it's fucking shit if a tenant can get away with this???

231 replies

NamechangerRanger6 · 23/01/2018 14:43

My parents are landlords. My dad has unfortunately passed away so my mum handles it alone now. The last tenant was in the house for 8yrs. 3yrs ago being in and out of hospital and ill health meant that my mum stopped inspecting. There had been no issues at any inspections so it just didn't enter her head. She did however plan to inspect last year. I know this is heavily naive and if I knew this to be the case at the time I'd have advised her differently and offered to step in for inspections myself.

6 months ago the tenant very suddenly gave notice and moved out, mum went to inspect (I drove her) when the tenant had already left (the tenant wrote a letter and posted the key with it, so there was no time to inspect) What we found was absolute filth. Human and animal shit. Piss up the walls. Rotting food, the original furniture provided with the house was smashed to bits. Parts of the doors smashed in. The patterned red carpet was so dirty it looked a dark brown and you could see no pattern. There was a wet pile of bin bags up against the kitchen door, covered in fruit flies and maggots and god knows what else. I suspect this was the cause of the mold behind the door (the only mold on any fixtures we found - plenty of moody food, clothes and bits of carpet tho) Ashtrays turned up everywhere. The sofa had fag burns all over. Toilet ripped off the wall, bathroom sink smashed on the floor. Light fixtures hanging out by wires. There's more but honestly it would take all day to write it all. I can't think of anything that's been left undamaged.

Since then, the holes in the walls have been filled in and doors replaced. Carpets ripped up. A team of cleaners got the worst of the cleaning done. The total bill for this so far is £8000 (the cleaning alone was 2800, Trust me when I say I don't blame them for that price. It was horrific and I couldn't stand in the house for more than 10 seconds without heaving). Furniture cleared out etc etc.

My mum has sent the bill for all work to the now ex tenant, there was an initial response where they offered a £15 a month payment plan. My mum cried to me about it but accepted (fearing that if she pushed they'd pay nothing) after 2 months they stopped paying. She cannot at this time afford to have further works done. The total to have everything replaced even using the cheapest materials and not replacing like for like is about £35,000. She's looking at selling but has been advised that she'll be looking at maybe £45,000 as a sale price in the state it's in (in decent condition the house would be worth approx £150k).

My mum has been in contact with a solicitor but via some digging we've found out that the tenant has left the country - for Australia. Solicitor advises that if this is the case mum has an extremely slim chance of actually recovering any monies owed and chasing it across the globe would cost thousands upon thousands and likely require an international debt collection agency of some kind and the tenant can easily just ignore it.

Aibu to think this is fucking shit? Sad
I know that my mum should've done things differently but it seems very unfair that you can just book a flight and go to skip out on your financial responsibilities

OP posts:
MarthaArthur · 23/01/2018 15:52

Op your poor mother. It should be severly punishable.crime. my best friend was in same situation. Tenants for 8 years seemingly no problem then they stopped paying rent so she went round and found the house destroyed. Tiles ripped off walls toilet ripped off. Human and animal excrement everywhere a dead animal (big cat/dog) work surfaces etc destroyed and hoarded stuff everywhere. She kicked them out and they put a smear campaign online about how she was evil and kicked a young family out of their home (all adults btw). Was vicious nd very strange. Left her thousands in debt and for what? No reason ever given. Maybe see a lawyer?

apacketofcrisps · 23/01/2018 15:54

I don’t think you can Persue through a lawyer etc as I’m gonna presume she didn’t do gas safety checks etc if she didn’t even have insurance? She could have been sued for that!

Rudgie47 · 23/01/2018 15:55

Tradespeople will try to rip off anyone, they will be trying to screw your mum over. Saying the majority are a set of absolute bastards is putting it politely.
Go on My Builder and ask them in the forum bit whats a reasonable price for each job and they will tell you.
I've had people round here for quotes and they have tried to screw me out of thousands of pounds because I'm a woman and they thought I didnt know what I was on about.

Lizzie48 · 23/01/2018 16:01

This post is pure fantasy

Why do posters have to troll hunt??? If you don't believe a thread then report it to MNHQ. Don't troll hunt on here!

I'm so sorry for your DM, OP. My DM was letting out our family home for a long time, rental homes really do need to be inspected regularly. Thankfully, it's been sold now.

Jobjobjob · 23/01/2018 16:05

In your mums situation I would be very tempted to turn on a electric heater and drop a sweater on it as I left.

You are fucking joking right? Insurance fraud, danger to other buildings, danger to life, waste of public money!!!

I'm sure that's not the answer!!

Thehogfather · 23/01/2018 16:08

I think if she hasn't had insurance or inspected for 3yrs, it's unlikely she would arrange for gas safety checks. I don't know enough to say whether they'd prosecute now there is no tenant, but it is a prosecutable offence not to. So you'd need to be very careful if you went down the legal route.

A friend had a dodgy ll who tried to keep her deposit for wear and tear damage on a carpet that was ancient when she moved in, and just the threat of her raising the fact there hadn't been a gas inspection in the 2yrs she lived there was enough to see him quickly back down. And he was a multi property scam artist who wouldn't have rolled over if he wasn't concerned.

After 8yrs she'd need to spend some on refurbishing to get full value no matter how well the tenant cared for it. But I agree £35k seems ridiculous.

Also the filth/ urine is not at all excusable. But if she's not exactly been coping well then it's possible that some of the issues might have been reported by the tenant early on and nothing was done. Doesn't explain the maggots etc, but damp can smell a bit like wee. I once thought one of the dogs (or dd!) had taken to marking in the house because I could smell wee but couldn't find it. It was only when damp appeared on the ceiling and I called ll we discovered a slow leaking pipe. If he hadn't bothered to sort it asap then I'm sure the damage and smell would have soon spread.

Bluelady · 23/01/2018 16:09

Your poor mum. Seriously £35k for a refurb is insane. I did up my parents' old house for a lot less than that and it included ten new windows and three new external doors, new kitchen and bathroom, creating a utility room and decoration and floor coverings throughout. Whoever gave her that quote is a rip off artist.

PancakeInMaBelly · 23/01/2018 16:10

I know that my mum should've done things differently but it seems very unfair that you can just book a flight and go to skip out on your financial responsibilities

Well your mum took money for a service she new she wasn't able to provide.

I've been the tennant in this situation and it was fucking awful! He left us with essentially no LL to turn to! But kept taking our money and wouldn't cough up a small % of it to pay a management company who WERE well enough to look after the tennants / property!

I didn't trash the place and don't condone that but I do understand the resentment/anger.

If we phoned with a MAJOR emergency his wife told US to have some sympathy for him, and what can be do about it when he's in hospital etc. No sympathy for us paying for a now uninhabitable home!. We did not expect him to drag himself out of hospital, we DID expect him to outsource if he wasn't up to doing the 'LL job in person and forgoe a % of our rent to appoint a management company who we WOULD be allowed to call if the ceiling was literally falling in!

PancakeInMaBelly · 23/01/2018 16:14

3yrs ago being in and out of hospital and ill health meant that my mum stopped inspecting

We went to see the property the day after she received the keys in the post.

So she wasn't well enough to look after it or ask anyone else to look after the property once over a 3 year period! But the moment she hears the money is gonna stop coming she can manage to inspect it the next DAY? That says it all really Angry

itshappening · 23/01/2018 16:16

It is a difficult situation because your DM had unfortunately really failed as a landlord. I am very sympathetic indeed about why that happened and I really feel for her. But this thread could have been very different if due to grief or ill health she had neglected the gas inspections and the house had blown on a decent tenant killing them or their child.

As a landlord you have responsibilities you must fulfil to protect your tenant and yourself. You will get a lot more sympathy, and rightly in many ways, because you clearly had a rotten tenant with no sense of decency or responsibility. You were unlucky there, but with things like insurance or savings to cover the unlucky chances missing, I am not sure if there is much redress. There should be, even across borders, but even then as stated carpets, redecoration, furniture etc would not be covered in full or after eight years, at all.

taskmaster · 23/01/2018 16:17

Quarterly inspections are the norm for most properties let by letting agents. Certainly where I am

That's too much, and intrusive. Yearly is the norm.

friendlycat · 23/01/2018 16:18

As an ex landlord here you absolutely MUST have current empty landlord property insurance. If there was a fire or something awful you would have no cover and be in an even worse situation. This is imperative.
As the tenant has moved out you will "get away" with not having the right cover in place when they lived there though this is illegal and by law you are required to have gas and electricity safety certificates with inspections from the relevant trades!
I would strongly suggest that you take all of this over and look into the quotes for the work and decide what is worth doing and what is not and put the property on the market and sell it.

DeStijl · 23/01/2018 16:20

Tenant is no doubt a scumbag but..
How on earth is a 150k house now worth 45k??? The bill for fixing everything also seems utterly extortionate.
Hopefully her insurance will cover some?

DeStijl · 23/01/2018 16:21

Sorry I just re-read that there isn't insurance Sad

DeleteOrDecay · 23/01/2018 16:23

Quarterly inspections are the norm for most properties let by letting agents. Certainly where I am

Definitely not the norm here and I'm very glad as I would find that incredibly intrusive.

LakieLady · 23/01/2018 16:25

I really feel for your mum, but she really should have handed this over to a professional management company when she became unable to manage the property herself.

I wonder if there's more to this than meets the eye? It seems really odd that someone who has kept a property presentable for a few years should then let it get into this state. The only times I've seen properties in the sort of state you mention is when the tenant has developed MH problems or when they have been the victim of cuckooing.

CuriousaboutSamphire · 23/01/2018 16:31

That's too much, and intrusive. Yearly is the norm. Yearly may be your norm, but quarterly is not deemed to be intrusive. It can be seen as a good landlord making sure that small niggles don't become big issues.

I have a work schedule that includes both quarterly and 6 monthly inspections. Many Ts, having met me once or twice, ask me to do inspections without them, just giving me an email list of issues to include in my report! But others really want to meet me, so they can complain, long and loud Smile

ohfortuna · 23/01/2018 16:33

it is horrific but really your mum wasnt in a postion where she could run a business as a landlord.
She should have admitted that it wasnt feasible for her and sold the property

BigBaboonBum · 23/01/2018 16:34

Landlord insurance will cover this, and it also sounds like she is being majorly ripped off. Honestly that’s far too much

PancakeInMaBelly · 23/01/2018 16:36

Quarterly inspections do not feel intrusive from a GOOD landlord e.g. "Any problems you want to show me? has the boiler been okay since the last repair?" etc

taskmaster · 23/01/2018 16:36

she doesn't have any LL insurance

AgnesBrownsCat · 23/01/2018 16:48

Can’t she sue them for criminal damage . I’m sure if they’re in Australia it will be visa dependent . I’d be doing my best to make sure this followed them . Is there any way of letting Australian authorities know the situation ? Can you apply for a visa with a criminal record . Feckers

tectonicplates · 23/01/2018 16:50

Why woud anyone trash their own accommodation voluntarily? Do people really start pissing on the floors or shitting up the walls if there had been no inspection lately?

Some people do it in retaliation to a landlord who refused to fix things or treated their tenants badly. It happens more than you'd think. OP, is there any record of the tenants having repeatedly asked for repairs to be done, which weren't done?

LaurieMarlow · 23/01/2018 16:50

Can’t she sue them for criminal damage

I suspect she could, but her own shortcomings as a landlord may come up in the defense, so it's risky.

lynmilne65 · 23/01/2018 16:56

A bomb ???????!!!!!!!