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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Cut my hand in a supermarket

150 replies

Tasteslikecandy · 14/01/2018 22:15

I was food shopping earlier this afternoon, I picked up a a box to see if I could find a bag of carrots that I liked and scraped the inside of my hand on a metal bit sticking underneath a shelf.

The security guard was nearby and the only members of staff that I could see were all on the tills. I showed him my hand, he very kindly found some tissue. I continued shopping as I was in a bit of shock then the security guard came to find me with a plaster.

At the end of my shop (my husband was pushing the trolley) I thought it should be put in an accident log. I found the shop manager didn’t seem bothered or even asked if I was ok? I said that it should be written done, he then asked if I wanted it in the accident book. My AIBU is that surely that was the first thing he should have done, not asked me if that was what I wanted?

OP posts:

FrancisCrawford · 14/01/2018 22:50

This reply has been deleted

Message withdrawn at poster's request.

Nicknacky · 14/01/2018 22:51

missing I assume you are joking?

mummmy2017 · 14/01/2018 22:52

The more you post, the more you make it sound like you wanted it recorded so you could make a claim, think it might get infected... what so you can claim,,

RunningOutOfCharge · 14/01/2018 22:52

I'm a retail manager and we wouldn't 'log' that either

It's minor. Nobody's fault.

Why did you want a fuss? Do you not get much attention from your husband or at home or something? Trying to work this out..

Riv · 14/01/2018 22:52

Oops posted before I’d finished, sorry, new phone! I didn’t think that my scratch was that bad but the manager insisted I had to be looked after. He had to fill in a really long accident report. I left the store with a large bunch of flowers, a member of staff finished my shopping (I had a list for once 🙂) and the manager would not let me pay. The first aided rang me the next day to see how I was. I was too embarrassed to go back to that store for quite a while!

crunchymint · 14/01/2018 22:52

This happened to me in ALDI. They treated it and put it in the accident book. It bled a lot.

No1WiseGuy · 14/01/2018 22:53

Hope your ok but please get some thicker skin, pun unintendend. It was only a superficial scratch.

PricillaQueenOfTheDesert · 14/01/2018 22:53

I’d call that a scratch not a cut, you do sound a bit of a drama llama. Clean it, cover it, forget it.

Nicknacky · 14/01/2018 22:53

riv what shop was it, I might go in there and fall over! Sounds fab (rather OTT, but fab all the same)!

UrsulaPandress · 14/01/2018 22:55

Last night DD stood on a plug and cut the bottom of her foot. Then flipped her straighteners and burnt two toes.

I had zero sympathy.

Original poster

Tasteslikecandy · 14/01/2018 22:56

Ooh sounds nasty, I hope her burn isn’t too severe.

OP posts:

WorraLiberty · 14/01/2018 22:56

It seems odd to me, but I'm in the US. Here they would have fallen all over themselves to help you.

Well that's a health and safety issue in itself

jaykay34 · 14/01/2018 22:57

The incident does not actually have to be logged !

An elderly relative of mine had an accident in a supermarket that ended up with them breaking a bone. The incident was not logged at the time - but logged a few days later when we went in there to try and work out what had happened. We thought this was really bad practice and probably illegal - but after speaking to a few solicitor friends, it isn't.

Riv · 14/01/2018 22:58

It was Aldi. They were really attentive. I was embarrassed it was a little scratch and a tiny drop of blood.

VivaLeBeaver · 14/01/2018 22:58

Friend of my mothers got a similar scratch from a nice wicker basket at Chatsworth farm shop which also snagged a big hole in her expensive cardigan. She complained (more about the cardigan I think) and they couldn’t give a shit. They still have the same baskets with rough bits of wood sticking out.

KiaOraAura · 14/01/2018 22:59

When you say you wanted it logged in case it got infected. . . Say it did get infected, what difference would the incident being logged make? I really don't understand. Would you then go back and tell them it got infected? And then what?

It's a scrape, sustained whilst moving a box which shouldn't have been moved.

thefirstmrsrochester · 14/01/2018 22:59

Your child cld only have sustained such an injury if they too had been rifling around in produce crates which were not really on display for sale yet. And had this have happened, well you are responsible for your child. I’m sorry you cut your hand, but really, shit happens, minor shit happens, not worth a slightly hysterical thread. Unless you are looking for financial compensation.

RunningOutOfCharge · 14/01/2018 23:00

If it got infected then that would also be your fault for not being clean enough!

Panting · 14/01/2018 23:00

Get a grip.

MonumentalAlabaster · 14/01/2018 23:01

Sorry I don't get it - what's an accident book?
If you cut yourself, you wash it, put on a plaster if it's bleeding....
What else were they supposed to do?

AlessandroVasectomi · 14/01/2018 23:04

I’m surprised the supermarket manager didn’t log it as a defensive measure. When the solicitors’ letters start flying he would be able to refer to the contemporaneous note he made of the incident. As it is, if you decide to press for compensation it will be your word against the supermarket’s and there will be nothing to refer to.

helenoftroyville · 14/01/2018 23:05

That's a very minor cut (scratch really), you were lifting boxes to find carrots not in display, so your own fault really. No, I don't think it should've been logged in a book, I don't think you should have even wasted any of the staff's time mentioning it. You are an adult, be more careful next time and take responsibility for yourself.

Thehogfather · 14/01/2018 23:05

Don't go with no win no fee op. Do your case more justice, it's like the plot of a Grisham novel. I can see the blurb now 'innocent victim of finger scratch fights grocery giant for the right to log inconsequential injuries'.

QuestionableMouse · 14/01/2018 23:05

It's a scratch. Putting it in the accident book isn't going to make the slightest bit of difference to how it heals. If you're worried about it going manky, slap a bit of Savlon on there.

YesILikeItToo · 14/01/2018 23:06

I cut myself really badly on a bottle that had broken glass stuck to it in Waitrose. I gave it (carefully) to a member of staff and carried on shopping. Like you I was a bit shocked, but I realised afterwards I hadn’t really done the right thing to act as if nothing was wrong - I was bleeding on all my shopping and that’s not a great scene for the checkout lady. Gently insisting on First Aid should be a priority for the supermarket, I think.

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