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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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To have turned away this airbnb guest?

999 replies

Hiptrip · 07/01/2018 09:05

I have been doing airbnb for a while and have found it a great way to meet new people, and earn a little extra. That is until last Friday night.

Despite my house rule of no children, a woman wrote to me and asked if I could make an exception, promising that her two-year old son would be very well behaved. My house is not set up for children, and I simply don’t want toddlers here so I replied and said no.

She said that was okay and booked anyway, saying she had to come to my town for a wedding, and that she’d find someone to look after him.

Then she turned up with her child at 9.30pm saying she couldn’t find a sitter, and had hysterics as she pleaded with me on the doorstep, to allow him to stay. I refused and in the end called the police because she said she wouldn’t leave until I gave her, her money back in cash because she needed it to stay elsewhere. As she was starting to cause a nuisance, they got rid of her.

She’s taken this to airbnb. My argument is that she was told she couldn’t bring her child, and did anyway, so she should lose her money. Not unreasonable?

OP posts:
beryljane · 07/01/2018 21:05

It was supposed to be a place to discuss trolls along with topics and threads you couldn't discuss on MN without being deleted. It's descended to include people who are not thought to be trolls but some have taken a dislike to and then linking to what they're saying. To be fair there are a few good eggs who are notable by staying well out of it.

pollythedolly · 07/01/2018 21:05

honestly, I don't think I've ever seen anything quite as sad in my life as people sloping off to a different forum to slag off an anonymous person they have never met. Seriously. Sad.

Very 😒

Pengggwn · 07/01/2018 21:08

This reply has been deleted

Message withdrawn at poster's request.

Hygge · 07/01/2018 21:11

Pengggwn I haven't been agreeing with you on this thread but I'm sorry to hear someone has seen fit to single you out like this elsewhere.

MrsSchadenfreude · 07/01/2018 21:44

Pengggwn, have you managed to achieve anything at all today, apart from post on this thread? GrinGrinGrin

smashyourglasses · 07/01/2018 21:48

Maybe take onboard what they're saying 🤷

beryljane · 07/01/2018 22:01

Maybe take onboard what they're saying

Half a dozen or so threads sniping and laughing, I don't see there's anything to be gleaned from that. Posters over there have been asking why she's being discussed and who she is.

MargaretCavendish · 07/01/2018 22:03

I haven't agreed with penggwn, and was quite sarcastic in one of my replies earlier - but it's pretty pathetic and nasty to start threads on different forums making fun of a poster.

smashyourglasses · 07/01/2018 22:07

I saw two. Let's not get ahead of ourselves now.

Perhaps she shouldn't make such a spectacle of herself.

beryljane · 07/01/2018 22:12

I saw two. Let's not get ahead of ourselves now.

Well you're certainly not. If you look beyond the first page, or are a forum regular, you'll know she's been discussed before. Those two are from today and based on this thread alone.

smashyourglasses · 07/01/2018 22:14

Oh so she's done this before.

Hiptrip · 07/01/2018 23:08

Nothing from airbnb yet. Will update once i hear from them. No review from CF which is odd.

OP posts:
NeandathalWoman · 07/01/2018 23:16

I think you're pretty heartless. If you was going to turn her down, you should of saved her dignity and refunded her immediately not dragged it out so that she's in hysterics in front of her child to a complete stranger begging for her own money back. How awful that must have been and humiliating.

Personally, I would allow children in general. But if I didn't then I would have made an exception in this rare circumstance.

I hope she found somewhere to stay and it wasn't too stressful for the child seeing their Mum in hysterics as a stranger refuses to give back their money :(

crazycatgal · 07/01/2018 23:20

Nobody would call an adult only hotel heartless for turning away this customer, so why is the OP apparently heartless?

She explained that children were not allowed, the woman decided fo be a CF and bring her child with her. I don't blame the OP for turning her away.

piefacedClique · 07/01/2018 23:21

Rtft ffs! If you can bear to get let some people’s attention seeking that is! Welcome back Hiptrip. Good luck. Btw you were very definately not being unreasonable.... glad you stood your ground.

smashyourglasses · 07/01/2018 23:21

Rtft dear christ 😩

SauvignonBlanche · 07/01/2018 23:22

Oh read the fucking thread NeandathalWoman the OP didn’t have her money!

MiddleClassProblem · 07/01/2018 23:22

See if this had happened where I used to live you’d probably see my face on the news having been shanked and robbed for letting her in to the loo. And yes, people do such despicable things in front of children, sometimes even using them as a distraction.

I think those who are offering the refunds, the stay, the loo etc are fortunate enough to not have clone across such shady characters and must live in lovely areas where one does not need to be overly street wise. If only the world was like that.

Probably they have more parking thread issues though. We were just happy no one nicked the car.

FrancisCrawford · 07/01/2018 23:38

This reply has been deleted

Message withdrawn at poster's request.

BakedBeans47 · 07/01/2018 23:44

Neandathal oh for crying out loud

All of that upset could have been avoided if his CF mother hadn’t taken the piss. It’s her responsibility and in no way the OP’s.

Tapandgo · 08/01/2018 00:06

Idiotic woman dragging a child to a place where she knew it would not be admitted - totally irresponsible. OP did the right thing.

NeandathalWoman · 08/01/2018 01:38

Maybe I'm a soft touch but you don't know the circumstances behind why this woman turned up and had her child. For her to be frantic and upset is all very stressful.

I use Air Bnb all the time, it's not often that they're fully booked.

I'm also a landlord, sometimes the tenants bend the 'rules' and if it's for an exceptional circumstance I'll make a compromise.

What ever happened to being kind and helping someone when they need it? :(

NeandathalWoman · 08/01/2018 01:42

Personally, there have been many of times where I've made a mistake, or things have gone wrong and you just need someone to give you a break.

I guess all people are different but if it was me, I would of done my best to help her.

My tenants have had pets when they wasn't suppose to, I'd never end their tenancy over it as I know it's very difficult to find rented property that allows rent. The same as it is to find reasonably priced Air bnb accommodation that allows children. I don't particularly want pets to damage carpets etc and legally I 'have the right' to do something about it. But morally, I just think let them be with their pet if it means so much to them.

ShoesHaveSouls · 08/01/2018 01:47

Kindness is underrated, IMO. Even the word, written down, looks nice.

There is a lot of it about - but then there's those who act like they're being taken for a mug if they show even the slightest kindness. I blame Thatcher.

The kind people make the world a better place.

LostSight · 08/01/2018 01:53

I don’t see anything here that suggests the OP is not kind.

I too blame the Thatcher legacy... but for encouraging CF’s to think that greed is perfectly acceptable. Kindness goes both ways. The OP was pressurised by the client’s distressed act. And an act is almost certainly what it was unfortunately.