To have turned away this airbnb guest?

[Hiptrip]

I have been doing airbnb for a while and have found it a great way to meet new people, and earn a little extra. That is until last Friday night.

Despite my house rule of no children, a woman wrote to me and asked if I could make an exception, promising that her two-year old son would be very well behaved. My house is not set up for children, and I simply don’t want toddlers here so I replied and said no.

She said that was okay and booked anyway, saying she had to come to my town for a wedding, and that she’d find someone to look after him.

Then she turned up with her child at 9.30pm saying she couldn’t find a sitter, and had hysterics as she pleaded with me on the doorstep, to allow him to stay. I refused and in the end called the police because she said she wouldn’t leave until I gave her, her money back in cash because she needed it to stay elsewhere. As she was starting to cause a nuisance, they got rid of her.

She’s taken this to airbnb. My argument is that she was told she couldn’t bring her child, and did anyway, so she should lose her money. Not unreasonable?

The CF will get a roasting in the DM comments. There will be 100+ comments about her irresponsibility and the odd penguin who screams, 'Will someone think about the children!!!'

Don't sound unreasonable at all.

Your rules apply to booking and she asked you to relax them. You said no and she said she would take room anyway. She turns up late with child and you refuse. She goes mental, police are called due to her refusing to leave which could be deemed as trespassing and they remove her.

You have alerted Air BnB of situation and they can decide.

Imho (I'm a licenced door supervisor so I'm aware of house rules vs actual law) you had every right to refuse her money back as she agreed to the terms of your rental and broke them when she turned up with kid in tow and then became abusive.

Daily Mail readers thinking about children 🤔 I thought they were all straight out of chatty chatty bang bang the child catcher

I know, my point is that even if the OP was 'kind' like you would have been. The outcome would have been the same.

OP, what newspapers do you provide for your guests to read over their
Continental breakfast? The Daily Fail? We, your adoring public have a right to know.

The thing is though @peng, I imagine you’d have said yes when she emailed in the first place to ask if she could bring her toddler? If you would be happy to accommodate, that’s totally different and probably wouldn’t have resulted in her turning up and causing a ruckus.

I'm not psychic so I wouldn't have known she was going to refuse to leave.

TBF we don't know how CF was acting when she asked. If she was told she wasn't staying and immediately kicked off shouting and screaming and THEN asked to be let in, I think most people would have refused her entry to their HOME.

@Hiptrip YANBU. People need to learn they cant just ignore others wishes and shout till they get what they want. This woman took a huge gamble - and it didnt pay off. Her actions caused her son to be "homeless" at 9.30pm. Lets hope she learns from it! Its rude and spoilt behaviour. Well done for not enabling.

Pengwn, aren't you going to answer my question? What do you do to help people who don't have cars and homes? Hopefully lots as you have all day to judge op for acting differently than you would have

YANBU of course you shouldn't have given the money back - you couldn't rent the room to anyone else as it was booked for her to use as an adult... It was her choice not to use it in the way she had agreed with you

Feel so sorry for the little child in this, having to see his parent behaving in that shocking way in a situation that was entirely of her own making.

Clearly she thought the op would back down once she and the child were on the doorstep. I only hope that losing the money, having to sort out another place to stay and dealing with a traumatised toddler will be enough to stop her trying such a stupid stunt another time.

Blimey this thread is nuts!!

But can you not understand that the OP was being savvy rather than unkind?

Pengggwn so if you done supply work, got booked for 2 days, turned down other jobs for it. Then turned up at the school and they said, don't want you now- would you or would you not expect to be paid?

Actually, in defence of pengggwn, supply teachers usually wouldn’t be paid in those instances. Doesn’t make it right though.

But why would she be kind when the cf turned up KNOWING she was breaking the terms and conditions and didn't even bother to warn the op. The cf isn't being kind to the op. At all. She's being very disrespectful.

People who show disrespect tend to reap what they sow.

OP did say he/she anticipated trouble if she let her in - she say way back that she didn't want to let her in because she might refuse to leave.

A CF you say?
With a toddler?
At a wedding?
Wonder if the toddler came to the hen party uninvited too...