To have turned away this airbnb guest?

[Hiptrip]

I have been doing airbnb for a while and have found it a great way to meet new people, and earn a little extra. That is until last Friday night.

Despite my house rule of no children, a woman wrote to me and asked if I could make an exception, promising that her two-year old son would be very well behaved. My house is not set up for children, and I simply don’t want toddlers here so I replied and said no.

She said that was okay and booked anyway, saying she had to come to my town for a wedding, and that she’d find someone to look after him.

Then she turned up with her child at 9.30pm saying she couldn’t find a sitter, and had hysterics as she pleaded with me on the doorstep, to allow him to stay. I refused and in the end called the police because she said she wouldn’t leave until I gave her, her money back in cash because she needed it to stay elsewhere. As she was starting to cause a nuisance, they got rid of her.

She’s taken this to airbnb. My argument is that she was told she couldn’t bring her child, and did anyway, so she should lose her money. Not unreasonable?

YANBU

Yanbu, she's a cf.

Blimey, YWNBU!

Yanbu. What a cf. thinking she can leave her dc with a random stranger. Suggest report to ss

Unbelievable what a nutcase

YANBU

YANBU. Guarantee she hadn't even tried to find an alternative, she just thought you would cave when she turned up.

YANBI; she was trying to be a cheeky fucker.

Ignore last bit re read your post thinking she wanted to leave dcwithyou whilst going to wedding. Shes a cf she got told no andbought him

Of course YANBU. Hope you get it sorted with airbnb.

YANBU.

Yeah no way did she have anything else lined up. She just thought If she turned up late enough you'd cave and wouldn't throw them out so late

Cheeky to the extreme. Hope Airbnb see sense

Ah sorry I wasn’t making myself clear. He was invited to the wedding, she didn’t want to leave him here. Just overnight with him, but I still think she shouldn’t have bought him here when I’d said no.

Makes you wonder if she's done it before-asking for a cash refund then claims again via Air bnb as a scam?

She was definitely trying it on. Yam I

Yanbu not yam I

If she could turn up on the doorstep like that you've got to wonder whether anything else about her didn't stack up. Like, how well behaved the 2-year-old really is, whether she was there for a wedding, or whether getting the refund in cash is somehow part of a scam (do payments go through in advance with Airbnb?).

I see someone beat me to it as usual!

YANBU to turn her away but YABU to keep her money. You don’t say you had another booking you turned down because of her so I assume you wouldn’t have lost any money.

She was wrong to do that and I feel sorry for the toddler having to witness the argument late at night. However I would have given her at least some of the money back since she didn't use the room, but then I'm soft like that. How much did you charge her?

Cf for sure. She knew full well when you decided no she would turn up anyway.

You should have given her money back

I’m torn. She was totally awful turning up like that when you told her no already, but that poor kid seeing his mum cry hysterically to be allowed into a stranger’s house, then made to move on by the police. And then what? I feel so sorry for him.

I agree with the PP that it was fine to turn her away but you should have refunded her as you did not provide a service. As you did not turn down another booking (I assume) you would loose nothing by refunding her. That said she was cheeky but is part and parcel of this type of business.

Think of it as a lesson learned and move on

Ywnbu.

OP wouldn't have known if she lost out on another booking as once this women had booked it, it would have shown as unavailable on Airbnb. Why should op lose out financially?