We usually pay with things by card, but we were given cash at christmas and thought we would use that and save us having to put it in the bank. Kids needed new shoes so off we went to clarks (limited choice of shoe shops nr us)
Anyway.... they had my dd's size in the style she wanted so we bought them and paid cash.
DD went back to school this week, by day 3 she was complaining her ankles hurt. we noticed that she was walking funny...like her foot is turning over and walking on the side of her foot.
She has mild flat feet which currently she is managing without insoles so we wondered if it was her needing the insoles back in.
Anyway on further inspection the sewing seems to be wonky on the shoes.
I'll try my best to describe.... the back seem from back of ankle to heel is diagonal on one foot and straight on the other. Its diagonal on the one shes walking funny on, making the shoe "wonky"
Would this be enough of a fault to be a return? We would want a replacement rather than refund, but we dont have the reciept.... Which I am thoroughly pissed off at. Usually we keep all reciepts for at least a few weeks/months, but for some reason this one seems to have slipped through and been thrown out.
Do you think clarks will replace without a reciept. Theyre full price, this season clarks, you can tell they haven't been worn much (less than a week)and we have the box.