So Ikea delivered a mattress today that I had cancelled...

[BrokeAndBad]

What to do?

Contact Ikea, and tell them of the error? Failing to see why it's even a question to be honest....

Refuse delivery? Or is it too late for that?

Could you have 'not accepted' it? I'm assuming you signed for it etc and it wasn't just left outside your door!

The delivery driver said I'm just a delivery driver, the truck is loaded with items in order of delivery...

I phoned them twice over the past couple of days to ensure it was cancelled and they still delivered it?!

They've emailed the credit note ffs

You should have refused delivery. Now you will have to contact them and tell them.

Are you hoping someone will say keep it and spend the credit note too?

Because they'll know and will want their money back.

ring them again., tell them it has been delivered and the driver refgused to keep it. ask them to collect it within x days. seek legal advice to see if you can dispose of it if not collected.

a) arrange with Ikea to pick it up (at their expense), they might even let you keep it if it is easier or cheaper for them.

b) keep it and use a stolen mattress. It was delivered by mistake, if you don't try to return it and you keep it you are keeping something you or someone else hasn't paid for. If you sent something to someone incorrectly you would appreciate it if they tried to get it back to you.

c) Decide you want it and arrange to pay for it and keep it.

d) use it as a trampoline.

Anyone have any other suggestions?

What do you mean, what to do? It's not rocket science is it. Phone them to arrange a collection date. If you keep it without paying for it, it's theft.

Sometimes you need to be very insistent you don't want it with the delivery driver. But now you be got it, call Ikea and tell them to collect from you. Keep it safe and in the same condition it arrived with you. Threats of leaving it in the rain etc. may result in you being charged.

No thank you it’s not mine and shut the door should have solved it really.

How can you not know what to do?

You just phone them

What do you mean, what should you do?

You shouldn't have accepted it in the first place, despite what the driver said, as it's not yours now you've cancelled the order. Now you have accepted it, call Ikea and get them to take it away. Simple.

OP has phoned them. Twice! They’re shit. I had This with Amazon even after I refused a delivery of a one grand laptop. In the end I paid thirty quid tracked delivery to get it back to them because they weren’t interested. Ridiculous.

OP has phoned them. Twice

Why has he phoned them twice? What did they say the first time? Did he resolve it the second time?

Sorry I misread that post, ignore above post

OP phoned them twice BEFORE the delivery. They then came on and asked what to do about said delivery.

I just don't understand why the delivery was accepted, there's no way I would accept a mattress I didn't want.

I had an Ikea mattress delivered today too. Bloody love ikea beds. No wonder Benson for Beds are going broke. I ordered it 4 days ago. Could choose my delivery date (even et this time of year). Had a tracking text sent showing me where the delivery driver was in real time and how many deliveries they had to do before mine (which was great as we’re tricky to find). The chaps carried it all to the room I wanted.

Brilliant service. Now I just have to put the bloody thing together!