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Can I cancel my order for a new car? Help!

54 replies

dynastydallas · 18/11/2017 19:46

I've made a very bad decision and signed a 'vehicle order form' in a main car dealership, agreeing to a PCP agreement (hire/lease agreement) for a new car. I negotiated the monthly cost down to more than 50% off the first price they offered me, and signed and paid a £3k deposit. I then arrived home to an email from another dealer I had contacted during the week, offering a much more competitive deal which equates to £2k off the total costs.

I think I'm now stuck with the deal I signed and am £2k worse off as a result. I haven't bought a car before and I have been so naive. I thought I had done my research and actually, the price I agreed to in the dealership was the most competitive I have been offered so far.

Do I have any recourse? I emailed the dealer to say I wanted the cancel but no reply yet.

OP posts:
Ttbb · 20/11/2017 19:04

Yes, generally you can give the cat back up to two weeks after getting it. PCP agreements usually have a cooling off period (can't recalled whether it is one week or two). Just tell them you want to exercise you right to revoke your acceptance under the cooling off period.

Wellandtrulyoutnumbered · 20/11/2017 19:36

Shark behaviour from that sales man. When you get your deposit back complain!

HoldenCaufield · 21/03/2020 16:27

what happened dynastydallas - did they let you cancel your order?

HoldenCaufield · 21/03/2020 16:28

sorry - just realised the thread went on to the next page!

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