Just looking for other opinions on this as I didn’t think I was in the wrong but am open to being told I’m wrong.
Was just in Sainsbury’s, which as you can imagine at this time on a Saturday is heaving. I didn’t need much so picked up a basket. Was at the beginning of one of the aisles waiting to go down it as a family were stood across the aisle trying to decide what they wanted-which for me is a whole other issue that I won’t go in to. I stood waiting, not in a rush so don’t really mind. They then chose what they wanted and all turned towards me to leave the aisle at which point one of the children walked into the corner of my basket. I didn’t say anything and then her mum asked me if I was going to apologise to which I replied “no, she walked in to it, I was stood still.” She’s replied saying that I should have been more careful about the way I carry my basket and she still thinks I should apologise. As I didn’t think I’d done anything wrong I said again that I wasn’t going to apologise and went to walk away, thinking it was all done, she then grabbed my arm as I walked away and said I wasn’t going anywhere until I apologised, at this point her husband stepped in and said she was wasting her time as I was clearly too ignorant to realise that I was in the wrong and then they left.
Boils down to, was IBU by not apologising?