Love their food, especially the assemble it yourself stir fry: pick a protein, a bag of veg and a sauce, delicious and easy. Hadn't bought any clothes there, other than brown opaque tights (only tend to be available in autumn and even then only in the larger branches which get so busy), for ages
Recently a friend introduced me to their slim bootcut jeans, which really are prefect, but not many stores seem to have them (or the other really good things, like brown opaques) The collect in store option has been transformational for me, Use their web site, which has lots of helpful filters, to find things that might be suitable. Order them in the range of colours and sizes you would like to try on and have them delivered to any store convenient to you. You have seven days from the delivery date you specify, to rock up, pick them up from the collection point and try them on. Return any you don't want to keep for immediate refund back to your card.
Unlike JL, you only have to give your family name for your order to be found, no pfaffing with bar codes in texts.
This means i can do all the searching online, but without the tracking down and chasing parcels, then having to return loads and being too lazy to parcel it all up again and end up not taking it back after all, that comes with online deliveries.
Its like having your own personal store which only carries things in you size and colour choice. I,m sure others would find this useful, too.