Active discussions

Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Talk
AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Doctor's appointment

537 replies

10greenapples · 04/08/2017 12:03

I missed a drs appointment for my dd as I just wasn't going to make it on time. Anyway today I recieved a letter which says if one more appointment is missed she won't be allowed another one for 6 months! We can cancel an appointment but need to give an hours notice. So we will only be seen at the walk in if another is missed which is 8am-11am and a 2 hour wait. Aibu in thinking this seems pretty harsh?!

OP posts:
Sugarhunnyicedtea · 04/08/2017 19:56

They will want to know why you've changed. Your notes have to be transferred from the old surgery.

Original poster
10greenapples · 04/08/2017 19:58

I've changed surgeries more than once. I will tell them the new one is closer. They can't 'enforce' another surgeries punishment.

OP posts:
Lweji · 04/08/2017 19:58

So you trust a triage nurse to triage you correctly

That's your assumption. I've had two instances at least of a triage done badly. Both with DS.

Floggingmolly · 04/08/2017 19:59

They'll have you marked as a problem patient from the start, fgs!

Ceto · 04/08/2017 20:00

Don't move surgeries, just contact this one to apologise and explain, and see if they'll take the warning off.

Sugarhunnyicedtea · 04/08/2017 20:00

They can, however, refuse to take you as a patient.
Or you could just phone the surgery on Monday and APOLOGISE!

Original poster
10greenapples · 04/08/2017 20:01

Doesn't bother me. Like I said hardly see the gp. And always a different one every time I go anyway.

OP posts:
Lweji · 04/08/2017 20:02

OP they never said they'd refuse to see you or your children. Only that they wouldn't give you an appointment.

Amee1992x · 04/08/2017 20:02

I don't see the need to switch surgerys. It's obviously a standard letter for missed appointments, could have been avoided if you called when you and a chance "seeing as you are super busy" Hmm and appologised or explained

Floggingmolly · 04/08/2017 20:05

There's always a different one every time I go, anyway Grin
You really are a bit dim, op, aren't you? They're all be recording details of your visit in the same set of notes.

Sugarhunnyicedtea · 04/08/2017 20:05

I don't think OP will be apologising. Far easier to switch surgeries 🤔

Original poster
10greenapples · 04/08/2017 20:07

They can put what they like on the notes.

OP posts:
Marv1nGay3 · 04/08/2017 20:09

I think it is very reasonable. We are so very lucky to have healthcare that is free at point of access in this country. Just not turning up for an appointment without contacting the surgery is not acceptable.

Beebee7 · 04/08/2017 20:09

Good grief OP. I felt a bit sorry for you earlier, but after reading all through the thread, you are coming across as an argumentative, arrogant, entitled arse. Hmm

Now you say 'if I miss another appointment and they chuck me out, I will just change surgeries!' And you have been very rude and obnoxious to some people on this thread. You really are something else aren't you?!

I have zero sympathy for you now. It will serve you right if your surgery bans you and no other surgery will take you! Shame for your kids as they're going to suffer, but it will serve you right if you have to spend 4 hours in A & E every time you or your kids need medical care.

Stop acting so damn entitled, call the surgery (or write in - pen and paper!) and say sorry. And be a bit more grateful and less entitled!

10greenapples · 04/08/2017 20:11

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

ilovesooty · 04/08/2017 20:11

You haven't even been refused an appointment. You've been warned that you'll only be able to access the walk in for six months if you miss another appointment. I really can't see why you can't just apologise.

Beebee7 · 04/08/2017 20:17

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

ShapelyBingoWing · 04/08/2017 20:50

Angry this is a real bugbear of mine.

I'm a student children's nurse. Because of our placements, we get a real opportunity to participate in lots of different areas of practice. Before I began nursing, I'd never have guessed just how many people fail to attend appointments, or even fail to stay at home when they're expecting a home visit.

While out with the health visitors, it was an unusual day for everyone to be home. It isn't uncommon for HVs to waste a full day going out to prearranged appointments only to find that nobody's home.

I've recently sat in on a nurse led outpatient clinic. Keep in mind I'm child field...these appointments were for children. Out of 9 patients we should have been seeing, just 2 attended. 7 didn't show up.

I've been looking into the stats behind DNAs recently and if I remember rightly, the figures show that 1 in 6 people who miss an appointment will miss another. 1 in 25 will miss another 2. 1 in 50 will miss another 3.

It is a huge waste of money. Huge.

PutItOnYourPancake · 04/08/2017 20:56

I honestly wouldn't bother responding to the OP anymore. She cannot understand she was rude, she cannot understand that she got the letter as a consequence of her own irresponsible behaviour (no way of calling them, no decision to call them later to apologise and explain) and, in keeping with her usual adult responses to situations, her answer to facing the consequences of her actions is to move to a new GP. She isn't going to get it.

DipsyLaLa22 · 04/08/2017 21:00

I'm a GP. Your surgery is being completely reasonable. It's very frustrating and rude when a patient doesn't turn up. I get that we are all busy and things happen beyond your control, but manners cost nothing. If someone misses an appointment, but then call reception later to apologise/explain, I always get told and everyone appreciates it, it's called common curtesy. If you had called afterwards to explain, I'm betting that letter would not have arrived.

Flouncing off and changing surgeries is not really the solution. Take responsibility and it won't happen again. Look after your NHS and it'll be here in the future to look after you.

Gooseberrycrumble4 · 04/08/2017 21:05

You should have rung and told them you were stuck in traffic. I've done just that before and they were able rejig things so that other people got their appoinemts slightly early and I got mine later

Coconutspongexo · 04/08/2017 21:12

I can't believe how entitled you are OP you're actually disgusting. It doesn't matter that it's not always the same GP they all have access to your notes!

In regards to HV often turning up to no one being home, that might be because from HVs I've had have said I'll be there between 9-5 which isn't an acceptable time frame for anyone to stay in, I've always said text them back saying I'm going out @ won't be back til.. said time and end up with a text saying 'You have missed your appointment with me'

Coconutspongexo · 04/08/2017 21:13

OP why are you blatantly lying? They haven't once said they are going to refuse to see ALL your children? When did this happen.

Original poster
10greenapples · 04/08/2017 21:19

Read up, someone said it applies to ALL of us not just my dd.

OP posts:
Coconutspongexo · 04/08/2017 21:21

Where? I think you've misread what someone has said! The fact you would move surgeries is daft as they'd enforce the exact same and if it's under there same 'trust' you'd probably still only have a chance of missing one appointment, it will all be on your daughters NHS no.

Swipe left for the next trending thread