They arrived 3.5 hours late. I met them at the door and showed them in - they barely acknowledged me but introduced themselves to my husband and shook his hand. They were a bit funny we hadn't dismantled the bed even though that's part of the service we are paying for. They are being quick now though.
I know I'm being unreasonable to consider not tipping at all but come on, 3.5 hours late?? How much should we give?