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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Ridiculous villa owner request

135 replies

mozzarella22 · 20/07/2017 14:09

AIBU to suggest that being asked to bring your own bed linen to make up the holiday beds is not on? Is this common?

OP posts:
Sgtmajormummy · 21/07/2017 19:55

To answer the OP, I think it IS common in Europe to give the option of bringing your own linen to self catering places OR hiring theirs.

Personally, if we're travelling by car I bring our own, for the price difference and because I only book places with a washing machine. In the summer you can strip the beds in the morning and have them made up clean again by the evening, although I take one change extra and wash them in turn.

Travelling by air I wouldn't bring linen, obviously.
OP, did the owner not give that option?

VickyRsuperstar · 21/07/2017 20:22

I have only ever come across it once in the UK, in a run down, shabby holiday chalet place. I didn't realize until a few days before leaving that we needed to bring all our own bedding. I was surprised as I've always had it supplied in caravans and other places with chalets that we had stayed. I was quite annoyed, mostly because the holiday was extremely expensive and I struggled to get all the bedding into the car once we had all the cases and food in!

I always clean up on self catering holidays and ask to borrow a vacuum as there is no way I can get my kids through several days without needing to vacuum up the crumbs. I got stung on one caravan park where we had to pay a deposit. I got it perfect, all clean, tidy and wiped down, but the management refused to give us our deposit back saying the place was "a mess" I asked them to qualify this as I'd just cleaned up and they said I'd left a couple of cups drying on the draining board! I insisted that they show me the issues and they went to the caravan with the security guard and the security guy just threw the mattresses off the kids beds in front of my eyes and pushed the lounge sofa cushions all over the floor and said we had left it like that! I couldn't believe what I was seeing and then they made me leave! Management then disappeared and left me without my deposit. I wanted to call the Police, but realized it would be my word against theirs and they would show the "evidence" that the security guard had just done and I couldn't prove otherwise. It really upset me and was totally unnecessary. I just cut my losses and left. I always assumed that it was a very underhand way of keeping the deposit to help pay the cleaners wages for the day and I wondered how many times they had done similar to other guests.

fatimashortbread · 21/07/2017 21:12

I always clean a holiday house; dishwasher done and empty, bins empty, kitchen and loos cleaned and hoovering done. It's expected in France and the UK.

flowergrrl77 · 21/07/2017 23:00

See it all the time, usually with an optional fee to pay if you want bed linen provided.

yikesanotherbooboo · 21/07/2017 23:03

Fatima me too ; I don"t chase cobwebs or clean windows but I do do basics with which I agree wit you...

seedcocoon1 · 22/07/2017 08:15

Hi used t do an.b, housetrip etc, and the vile state guests left the towels in is beyond belief, I had to throw so many towels away as too filthy beyond word,s After dealing with the state of this, l would want to bring my own towels,really l am not by any standards OTT.l couldn't.t understand how anyone could leave in such a filthy messy towels..?All towels waged in90 degrees,often twice,,..

Also some guests would complain they were allergic to fabric conditioner, but london water hard do need it...,,!......Also they complained ,since dried on washing.ine in London gets them polluted
They were£ 25per night""!??

Yes many do request bring own linen as possibly so r hausted with dealing with filthy etc
So l.d request bring if poss, if. could supply.owy had to deal n..

blueskyinmarch · 22/07/2017 08:22

In relation to the cleaning fees. Surely you can just factor it into the cost of your holiday? Clean and don't pay it or don't clean and pay it. I rent out a holiday house but the cleaning costs are part of the total cost of the rental. I know from the breakdown of costs that cleaning and linen washing costs are around £140 per let so 150 euros sounds about right.

TheProdigalRhubarb · 22/07/2017 11:47

Had this in France. It was a four day wedding and the couple had rented a chateau in the middle of nowhere.

A few days before we set off we received a message to say we had to bring our own bedding and towels. That pissed me off, as we already had a full boot with a family of four in a smallish car.

Then when we arrived we found a rota had been drawn up allocating all the guests into teams for cooking, decorating and cleaning duties. I was put in a separate team from dh with people I didn't know.

Fucking awful wedding.

user1497357411 · 22/07/2017 18:10

when you rent a house in Scandinavia or Germany you usually bring your own linnen and clean the house yourself before leaving.

AsleepAtMyDesk · 29/07/2017 09:35

Last place we rented in France didn't even provide toilet roll. Arrived at 1 in the morning after a long drive, desperate for a wee... I was not happy!

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