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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Ridiculous villa owner request

135 replies

mozzarella22 · 20/07/2017 14:09

AIBU to suggest that being asked to bring your own bed linen to make up the holiday beds is not on? Is this common?

OP posts:
Maireadplastic · 21/07/2017 17:31

Would not like this. It's annoying enough when towels aren't supplied.

blondiepigtails · 21/07/2017 17:46

My 4 bed holiday cottage has all linen and towels included. 2 loo rolls per bathroom, dish washer tabs, washing up liquid, hand soap, tea, coffee, milk all as standard. It is a self catering unit so I expect guests to leave it in good order as I do my own cleaning with one helper. If I have to strip all beds, scrub 3 bathrooms, clean a double oven and grill pan, clean out 2 fridges, remove all traces of dog, hoover in every corner, mop from top to bottom, wipe skirtings, de cobweb etc the next guests are just not going to be in by 3pm. Even a well cleaned cottage takes 3-4 hours to get ready for the next guests if I want it to be sparkling in every corner. Sorry if you don't like cleaning on holiday, but please leave it respectable.

wizzywig · 21/07/2017 17:55

Never been asked when ive airbnb'd in the uk and sweden

Frazzled2207 · 21/07/2017 17:55

In france recently we had to pay extra for linen, most of the other guests were French and driving. But having to bring your own, especially if not driving=no way.

M0stlyBowlingHedgehog · 21/07/2017 17:56

The owners' response seems particularly crap.

We booked an Air BNB apartment at Easter, 2 adults, one child, same surname. I suppose it was a reasonable enough guess to think "married couple and kid" and make up the double and one of the singles.

In fact, it was me, DS, DDad. AirBNB host immediately got out extra linen and made up the other single, no fuss at all.

riceuten · 21/07/2017 18:01

This is very common in Croatia, Montenegro, and Germany.

RidingWindhorses · 21/07/2017 18:02

This is something that should be clear on their ad.

It's always important to check when you're booking what the rent includes.

Personally I would pay for a final clean.

becotide · 21/07/2017 18:03

I've just come back from a holiday where the owner of the cottage phoned me TWICE to tell me that the cleaner wasn't coming after I had left so please "leave the place tidy and strip the beds"

I left it as I found it but I'm not dusting, hoovering, or froufrouing rugs when I have coughed up a month's rent for a week's stay. Eff off.

Viviennemary · 21/07/2017 18:06

This is really cheeky. Though I believe years and years ago holiday cottages in the UK used to do this. Key under the doormat type of place. But if people are travelling to another country it's madness. Shock at being expected to strip beds and run the hoover round at that expensive lodge. What a nerve.

caringcarer · 21/07/2017 18:12

It is common in France but you usually get a cheaper price on gite. I always check before booking as caught out once and had to buy sheets over there luckily hot so did not need duvets. We now own 7 bedroom property in Brittany, France and allow friends/family to use it but I ask them to wash/dry towels the day before leaving and they must take off sheets/duvets and put into washer/dryer before they leave and next visitors have to make up beds before they can use them but no one has complained so far. If I rent out in future I will probably offer two rates one to have a cleaner change all bedding and clean at end of holiday and a second much reduced rate to anyone prepared to do it themselves. Do you think some families if not well off would be prepared to do this or think it a cheek to offer two rates?

becotide · 21/07/2017 18:13

I'd be happy to pay the reduced rate to do the work, but to be rung up and have it demanded of me was just rude

Chrisinthemorning · 21/07/2017 18:15

Never seen this, would not do this.
I would be happy to strip the beds and put the washer on before check out at 10.

GardenGeek · 21/07/2017 18:19

This reply has been deleted

Message withdrawn at poster's request.

yikesanotherbooboo · 21/07/2017 18:25

Well in a way two rates are offered anyway i.e. End of stay cleaning.
We were very grateful for cheaper rates and own linen/ cleaning when young but have arrived at some villas over the years to find them very dusty with dirty fridges/ cookers and full bins.
I have spent many hours cleaning at the start of the holiday , bed making after a long drive etc.
Now I am in a position to pick and choose a bit more and want cleaning . I don't find other people's grubbiness relaxing.
I'm not particularly houseproud but somehow you notice things when you are tired and hungry and disorientated after a long day in the car.
If you are expecting guests to do it themselves( not counting close family or friends who hopefully will leave it Spock and span) you do need someone to check it between stays and they should do jobs like sweeping under beds/ checking the freezer/ wiping the skirting etc as it is very unlikely that any guest will do these things and dust mounts up.

thunderyclouds · 21/07/2017 18:30

I always leave plenty of clean linen, towels, dressing gowns, and kitchen towels/drying up cloths as standard.

Guests however take the piss. The last lot were using the hall electricity point to charge their electric car. Electricity included does not mean my paying for what was effecively their travelling costs. Amazing how people think that is ok

caringcarer · 21/07/2017 18:31

Yes Yikes a local management agency would do this and general cleaning like windows and leave welcome pack.

Prometheus · 21/07/2017 18:31

Yup, pretty normal with villas in France. Have to provide all bath and beach towels too. Totally wrecks the luggage allowance if flying.

leighb23 · 21/07/2017 18:31

OP my advice is get some antibacterial surface wipes - only a couple of quid for a pack which obvs you can use through the hol on kitchen and bathroom surfaces but then just before leaving do kitchen tops/sink/fridge/hob and loo/bath/ basin. X

MercuryMadness · 21/07/2017 18:38

I think in France where many summer rentals are let to French people who drive there, it IS common.

GrumpyOldBag · 21/07/2017 18:41

thunderyclouds that is taking the piss. I drive an electric car and always offer to pay extra if I am plugging in somewhere I'm paying to stay. If it's just one night the B&B owners are usually fine with it (it's around £3 a charge) - but for an extended stay I'd definitely expect to pay extra.

GU24Mum · 21/07/2017 18:53

I don't really mind taking linen (although the square pillows are a challenge....) but the cleaning does seem extortionate. I'd expect to put out rubbish, leave it tidy etc but the options are either to spend a frantic last 1-2 hours of the holiday cleaning or pay hugely over the odds. We stayed in a 4 bed villa with friends last year and the cost, if we didn't do it ourselves, would have been 160 euros!

Elphame · 21/07/2017 19:07

We ask our guests to leave the place tidy and NOT to strip the beds. My cleaners go in promptly at 10.30

MarciaBlaine · 21/07/2017 19:14

We're in France at the mo and had to bring our own. I was a bit cross as most places at least give you the option of "renting" them. I expect to at least do a basic clean up before I leave.

fatimashortbread · 21/07/2017 19:27

If you rent a gite in France it is standard practice but you can hire linen which I always did as I didn't have the right linen for bolsters or French pillows! Never had to do it in UK except when glamping

BabychamSocialist · 21/07/2017 19:29

We got stung by this once and ever since we've made sure to check. I certainly wouldn't be running a hoover round either!

We're not pigs - we leave surfaces clean, make sure the bathroom is tidy and clean, and make the beds, but I wouldn't be hoovering or dusting! What do they think I'm paying to stay in their rental for?