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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to want to send A&E staff a thank you present?

55 replies

Comedyusername · 07/06/2017 13:40

We had the misfortune to have to visit A&E on Sunday with our toddler.

Do you think it's appropriate to send the staff a thank you present? And if so, chocolates, biscuits? Or is this OTT?

He's on the mend now thankfully, but the staff were amazing with him and so kind to us so I'd like to acknowledge it in some way. Thoughts?

OP posts:
tiggerbounce77 · 07/06/2017 13:42

I am sure they would appreciate a box of biscuits very much, it's a kind thought and I am sure not many people do it

lolalament · 07/06/2017 13:43

Do it! Send them a nice note and something to eat - biscuits, chocolates etc where they can grab some to eat quickly

AlistairSim · 07/06/2017 13:43

I think it would be a lovely thing to do!

A tin of biscuits or sweets would be more than welcome, I imagine.

Isadora2007 · 07/06/2017 13:46

We did after our 14 month old ha a febrile convulsion mid GP (out of hours, based at the hospital) appointment. The Gp herself was worse than useless so I had run into A and E am shouting for help as my son was barely breathing.
The A and E staff were fabulous and we wrote a card to the lead Dr and sent in a box of biscuits and a tin of heroes.

Archfarchnad · 07/06/2017 13:48

After my mum died in hospital a few years back I bought a big box of chocs for the three wards that had looked after her brilliantly (but nothing for the one ward with appalling care). It was much appreciated.

MrsOverTheRoad · 07/06/2017 13:55

It's not unusual to do that at all OP and they do appreciate it.

viques · 07/06/2017 14:01

What a kind thought. I saw a suggestion the other day to send something savoury rather than sweet, maybe crackers and cheese, which personally I would prefer!!

Sirzy · 07/06/2017 14:02

Lovely idea. I would also write a letter to the chief executive of the trust to compliment them

KeiraKnightleyActsWithHerTeeth · 07/06/2017 14:28

When I worked in ED it was always very much appreciated and more than once brought a tear to my eye.

We also had a "Dick of the day" system where the person who had been the biggest dick (not medically) had to do a haribo run. Damn sure haribo fuels the NHS at times.

How is your DC now?

PersianCatLady · 07/06/2017 14:34

Do you think it's appropriate to send the staff a thank you present?
I think that it is a really good idea.

A & E staff have to deal with all sorts of awful things and are not usually thanked for doing so.

I think that just a small gift could mean so much to them.

Have you thought about getting a nice box of biscuits for them to share in the break room??

Ollivander84 · 07/06/2017 14:34

I did a little gift bag for the ward I was on which they liked
Jaffa cakes, French fancies, haribo, share bags of chocolates, mini squeezy cordial, hand cream, coffee, tea and a card so they could photocopy and put it on file

WinnerWinnerChickenDinner0 · 07/06/2017 14:37

A fruit basket makes a lovely change from the chocolates and biscuits hospital staff have to try to find the will power to stay away from Grin

cakecakecheese · 07/06/2017 14:41

Glad your son is on the mend and how lovely to want to thank the staff, a card and chocolates or biscuits etc would be a nice gesture.

Although the best present would be to not vote Tory so their jobs are safer Grin

Sorry, couldn't resist that one!

Sweetpotatoaddict · 07/06/2017 14:47

Its a lovely idea, not inappropriate at all.

theredjellybean · 07/06/2017 14:54

Tea bags and coffee and hot chocolate stuff....many departments now have to fund their own hot drinks stuff...these are always gratefully received...Maybe a basket or box with some different flavours...fruity teas, Earl Grey, decaf and nice coffee's, some hot chocolate sachets different flavours... Not expensive and thoughtful

theredjellybean · 07/06/2017 14:56

Oh and please please write a note, mention anyone you can remember by name. Doctors and soon nurses have to assemble documentation every year for our apprasials and patient feedback, comments are often hard to get.

Familyof3or4 · 07/06/2017 14:58

It's a lovely idea and agree with the above if you can remember any babes please mention them

SandyDenny · 07/06/2017 15:01

Surely no one is going to post to say you're unreasonable to want to thank them.

Maudlinmaud · 07/06/2017 15:02

I was treated by paramedics and later found their names and sent off a thank you letter. I didn't give a gift though. But they where very appreciative about the letter.

sashh · 07/06/2017 15:06

I took in a carrier with biscuits, crisps and chocolate in. I know from family members working in A and E staff often don't get their breaks so I thought crisps would at least give them something.

They were very appreciative.

Leaningtoweroflisa · 07/06/2017 15:07

Something that people don't always think to do is to formally send a compliment letter to the trust, think you usually can email it.

Unlike thank you cards and choccies or biscuits, which are very much appreciated! it is then formally logged on the NHS Trust system as a quality indicator which can be really help maintain things like funding and staffing... also means the bigwigs take notice of good work rather than the usual chasing up of complaints. Obviously complaints need to be properly dealt with but the compliment part is usually missed.

I hope your toddler is okay!

Lshe · 07/06/2017 15:09

nurses are already revalidating, so names on cards are much appreciated.
I work on a ward and trust me chocolate and biscuits always go down well! glad your little boy is feeling better x

mollyminniemo · 07/06/2017 15:12

I bought my (birth) midwives flowers and wrote a personal card, one personally contacted us to say it made her day and was so appreciated.

VivienneWestwoodsKnickers · 07/06/2017 15:12

I sent an email in to the head of nursing (I think it was) after I dragged my belligerent DP in with chest pain. The staff were fantastic, and it was pericarditis rather than a heart attack but they reassured him and a nurse bollocked him for not coming in sooner and were just so quick and effective I wanted to let the powers that be know. I had a lovely flowery reply and apparently my email was put up on the wall of the department for them all to read.

But biscuits are always appreciated in the NHS and emergency services as well!

waitforitfdear · 07/06/2017 15:16

Lovely idea op.

When our dd and her friends were injured and treated abroad we sent the staff cake and flowers in a box with the Union Jack on it. Grin

None of the nurses spoke English but totally managed to reassure, calm and treat our girls with utter kindness.

Thry were so touched and wrote back. We had to google the reply as it was in French Grin
Glad your ds is better.

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