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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to want to send A&E staff a thank you present?

55 replies

Comedyusername · 07/06/2017 13:40

We had the misfortune to have to visit A&E on Sunday with our toddler.

Do you think it's appropriate to send the staff a thank you present? And if so, chocolates, biscuits? Or is this OTT?

He's on the mend now thankfully, but the staff were amazing with him and so kind to us so I'd like to acknowledge it in some way. Thoughts?

OP posts:
superfluffyanimal · 07/06/2017 15:32

I took in a large tin of sweets for the Maternity ward after having my DD, I also took stuff into the children's ward after a stay there with her.

I think pre sealed is better than homemade.

hellhasnofurylikeahungrywoman · 07/06/2017 15:42

Not OTT at all, the staff will greatly appreciate it. When I worked on the wards we were always grateful for thanks you's from our patients be those thank you's cards, chocolates, biscuits, cakes or fruit it was always lovely to know we had made a difference.

Comedyusername · 07/06/2017 15:53

Right, definitely going to do it. Thanks all. I wasn't sure whether it would just be a bit OTT.

I will research what to send them - a bit housebound at the mo with the little boy. He'll be ok but might take a bit of time

OP posts:
Comedyusername · 07/06/2017 15:53

Right, definitely going to do it. Thanks all. I wasn't sure whether it would just be a bit OTT.

I will research what to send them - a bit housebound at the mo with the little boy. He'll be ok but might take a bit of time

OP posts:
kierenthecommunity · 07/06/2017 16:00

A fruit basket makes a lovely change from the chocolates and biscuits hospital staff have to try to find the will power to stay away from

I gave a fruit 'basket' (in reality one of the bananas boxes from Sainsbury's filled with fruit and nuts decorated with tissue paper from Poundland) when my son was in hospital, it was just before Xmas and they had a pile of chocs and stuff. When we left I saw them all digging into the fruit Grin

ForalltheSaints · 07/06/2017 16:25

Send a note, and maybe a donation to charity, one associated with the hospital.

CrispPacket · 07/06/2017 16:33

I wrote a thank you card to my nhs physio because she literally made me get back to living. I feel a bit embarrassed going in with a big box of chocolates a card and flowers but I was honestly so so grateful for her work, even though she was newly qualified she was amazing. The card apparently got passed round the staff room and sent up to the hospital CEO and now some very good things are coming her way and im so so happy for her. I think plenty of people are quick to complain but forget how hard (most of) the nhs work. Go for it op sure they'll be very grateful

PunnetSquare · 07/06/2017 16:37

This reply has been deleted

Message withdrawn at poster's request.

notyourmummy · 07/06/2017 17:36

Yes yes to chocs, snacky type things (breaks in A+E are pretty non-existent) but above all a card or letter, copying in the chief executive, would be very appreciated. Hubby works in a+e and treasures complimentary comments from patients.

BeeThirtythree · 07/06/2017 18:25

Hope your DC is on the mend!
I am sure a letter of praise for the staff, naming any that you can remember/were exceptional? A box of biscuits/savoury assortment would go down well too.
I always write a letter/note of appreciation and give a small box of chocolates/biscuits/fudge...or flowers/plant. Just as quick as we are all guilty of complaining about bad service/rude employees...we should acknowledge those who do go above and beyond, I think.
It is lovely to encourage children to give, to appreciate others and educate them. DD1 has been writing letters to our neighbour and the lady who has been poorly, will send postcards back, a little bag of treats for each other's cats. On the way to nursery DD has befriended a lady with cats, who always looks out for DD in the morning now...saying it makes her morning, as she does not get many visitors.
I digress, yes, please get the A+E staff a thank you gift , YANBU at all!

BunloafAndCrumpets · 07/06/2017 18:27

My DH is a doctor and they all appreciate these sorts of gestures.

Also, they have annual review type things where sometimes thank you cards / letters can be used. They also make them feel happy!

ChestyNut · 07/06/2017 18:37

A card or letter to chief executive would be great, it's lovely to be recognised as giving good care.

I second tea/coffee/biscuits for the staff room.

FavouriteWasteofSlime · 07/06/2017 18:51

We appreciate anything, honestly. And yes nurses can use cards and thank yous for revalidating.

Libitina · 07/06/2017 18:53

Chocolates, biscuits, decent coffee and tea bags, pizza, samosas.

Any of the above would be welcomed with open arms.

fevversbetterout · 07/06/2017 19:06

I hope your toddler is better. I'm sure some chocolates would be appreciated. I hope I'm not lowering the tone, but consideration of who you are voting for tomorrow may help as well x

ChardonnaysPrettySister · 07/06/2017 19:08

Definitely add a card.

You can also write to PALS.

MrsHathaway · 07/06/2017 19:27

Would a sandwich platter type thing be useful? I'm thinking that particularly in A&E people can't plan breaks easily and will frequently do an entire shift without a toilet meal break.

It's just that I always find hospitals gaspingly warm and wonder about the hygiene/palatability problems of fresh food. Maybe that's why chocolates and biscuits are so common - they keep well.

poisonedbypen · 07/06/2017 19:30

The times I have done this I have taken a jar of coffee, some nice tea bags (regular & fruit),a jar of hot chocolate mix & a selection of nice biscuits, as this was what we were told would be appreciated when DD was born. I presume wards still have kettles & that this is still appropriate? I did the same after my mum died too.

SingaSong12 · 07/06/2017 19:40

Great idea to take something in. The last time I was in I split what I could afford and gave something to ward staff and something to the staff in surgical recovery team. If your DS had any scans and those staff were good maybe do that. I just gave mine to the ward staff and they said they would get the porter to take them down with the next patient.

PippaRose · 07/06/2017 20:14

I sent flowers to the health care assistant who helped me get going with breastfeeding my DS. Was so grateful for the help! Go for it

mygorgeousmilo · 07/06/2017 20:17

Let me tell you that when I once took in x3 of the big boxes of Krispy Kreme donuts, a few bottles of (I think) still lemonade or something similar, and the staff were so so happy and jolly that I left with tears in my eyes and a lump in my throat. Also took in a card for the doctor that had cared for me the most. That was in the AMU though, not as crazy busy as A&E. They'll be happy with anything given with a grateful heart, I'm sure.

mygorgeousmilo · 07/06/2017 20:23

Oh yes and I forgot about pizza! When I had my DS2, my husband started to order pizza as I was exhausted and starving - and we realised they must be knackered too, especially as they'd stayed past the end of their shifts and still had to do my paperwork, so ordered extra for the midwives. They were really very pleased, it was a cool moment, in the room together where we'd been through what felt like hell, all chilling with a healthy baby while eating pizza. I remember their full names and can picture their faces. Fab women they were!

PowerPantsRule · 07/06/2017 20:23

I bought a big box of Biscuiteers biscuits for A&E staff after I had an anaphylactic reaction and the staff saved me...they were very understanding when I was too terrified to go to sleep afterwards and needed lots of attention and TLC. I was too scared to close my eyes in case it happened again Sad

I got a lovely letter back saying they were the best biccies they had ever seen and thank you...(so credit to Biscuiteers too Grin)

clippityclock · 07/06/2017 20:54

I worked in A and E for 14 years. We rarely got pressies because people give them to the word staff. Those rare occasions we did get them we were over the moon.

I was given a little yellow rose plant by a patient 2 years ago and I still have it. I was chuffed to bits to be thanked so nicely.

Do it. Its a stressful, thankless job.

Comedyusername · 07/06/2017 21:11

Thank you all for sharing your stories.

I'm on it - something shareable, with a note thanking the staff by name if I remember.

I submitted a 5 star review on the hospital's website too.

Oh and careful who I vote for Smile

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