Last week, I was taking the Eurostar at St-Pancras. I was going to the machine where you put your passport for a check (sorry, no idea how you call it it. The automatic doors that open after your passport is scanned). There was barely anyone so no chaos. A lane was empty and I walked towards it with my passport and started to put it to be scanned when the agent working there punched me in the arm, saying I have to wait. I was a bit shocked and half asleep so I didn't say anything and took a step back. He then grabbed my passport and put it in the machine for me. I might have tried to put it too early, it was the first time I used those doors, but still not a reason to hit me.
I walked away and after some minutes, my arm still aching. I went to complain at the desk. The Eutostar employees told me he shouldn't have done that and gave me an email to complain to. I did send an email soon after.
In the evening I realised I had a little bruise.
I haven't heard back from Eurostar yet
AIBU to be so upset that he did this to me? Eurostar staff are always a bit aggressive but I always put up with it as it must be a stressful job. But I really think punching my arm, from behind with no reason (np interaction before or argument -not that it would excuse anything) is unacceptable. Or am I being a precious snowflake and I should just leave it at tha (I wasn't dragged out of the train after all, wink wink)?