Bought the above 18 months ago and was fine at first then stopped working. New brush head sent, problem solved for a while. Problem reoccurred so new bin sent. Made it worse. So Dyson sent an engineer out to look at it. Turns out the rush bar is too small to cope with long cat hair without getting tangled. Apparently it's only the small brush head that is for animals. Decided to upgrade to a bigger brush bar model as the problem will just reoccur. Have had very good customer service from Dyson. But FFS it's aimed at people with pets.