DP and I are on a week's break to Spain. Very nice hotel and staff work very hard (and long hours as see the same staff about all the time). Our room was serviced today but housekeeping forgot to leave towels, (they took the used ones away and only left hand towels), so I had to ask at reception who gave us towels.
AIBU as they took our room number and the staff member who serviced the room may get into trouble. I need towels though for showering so bad to ask for them!