Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Diagnosed by a Receptionist?

152 replies

Hummingbird46 · 08/04/2017 19:35

I have read a few of the comments regarding this issue of having to speak to the Doctor's receptionists about my systems in order to have an appointment. I feel very offended about this action especially as I am not one for seeing a doctor at the worst of times. And my last experienced I told the receptionist that I'd come out in a load of what looks like boils over most parts of my body and that I thought I might have measles I was told it was probably a allergy to something I'd eaten and I could attend a walk in clinic about 3 miles away. Hence I covered myself in calamine lotion and vaseline and stayed in only to find out that i had passed on Chicken pox to my grandchild. And now I have a more serious problem that I've been plagued with for years that ceased a year ago. and as come back which I needed to get a referral to see the specialist again. But I do not want to make that phone call that will lead me to either get rude or offended.

OP posts:
Dreardre · 10/04/2017 17:05

Troys. Obviously not your fault- I have a job where people think nothing of being abusive on the phone - I have scope for refusing to deal with them or asking they be put on restricted contact.
I understand that receptionists look to put info for the doc so she/he can prep for contact. However, I would tell receptionist that I prefer to speak to gp. It usually works.

Ginandpanic · 10/04/2017 18:16

Blue peppers I agree totally but it's unfair to blame the receptionist when the patient said cracked ribs. And family members were unable to persuade him to ring back or go to a&e - yet still receptionists fault?

New posts on this thread. Refresh page