To never ever use Asda again til Hell freezes over

[NoMoreParades]

Sorry not going to be the most interesting thread, I'm so bloody cross though I need a rant!
Got my Asda grocery shop delivered last week and there was a whole crate of items missing (12 things).
I emailed, explained that I now had to take my disabled child out in his wheelchair in the rain to local supermarket (single parent, non-driver), and deal with all the stares, trying to steer wheelchair with one hand while holding the basket, and the predictable meltdown. Got an apology. Ok, fair enough, very annoyed and inconvenienced but it happens.
Today I see on my fb feed a story about Asda tripping over themselves to find a discontinued coat for an autistic boy. Even getting it all the way from China. Lovely photo opportunity of course, and post got hundreds of 'well done' Asdas.
Call me cynical, but Asda don't give a shit do they? That family/boy was the acceptable face of disability, just a sad enough story to make them heroes but not disabled enough to put normal people off.
AIBU to be fuming??

The OP has a valid point. Many businesses go out of their way to show off how disabled-friendly they are by picking one (media friendly, ie a cute kid) person with disabilities and making an excessive fuss about how well they're being treated. When at the same time they lack basic disabled accommodation.

I'm not saying ASDA do this because I don't know (I don't use them) and it doesn't appear to be the case here, but a lot of businesses do.

I do not have a disability but I would not be put off by a disabled person.
How lovely for you - unfortunately many in the world do not feel that way.

When at the same time they lack basic disabled accommodation.

I'm the last person to stick up for Asda. But this is one thing they cant be accused of. Most stores I have been in have been brilliantly accessible. Even down to being the first to put 'not all disabilities are visible' on their accessible toilets. Their staff have always been helpful with wheelchair uses and the visually impaired who need guide dogs etc.

The PP a couple of posts ago made a very valid point. The OP would have still had the same issue with Asda even if you took them 'bending over backwards' to help find a coat for an autistic little boy out out of the equation.

P.s sorry if visually impaired is not the correct term. I said so as the man who has a guide dog I know who uses Asda has not lost all of his sight but significantly enough.

I'm not saying ASDA do this because I don't know (I don't use them) and it doesn't appear to be the case here, but a lot of businesses do.

Sorry TabascoToastie I know you said this. I was just trying to state that Asda are the least of all of them I know to have done this. I get why the OP is angry but its not the little boys fault.

I think the OP is seeing it a bit as a 'nice PR job for little boy whilst I can get stuffed'. As a mother of someone who was still trying to fit into his batman coat a year after he'd outgrown it because that was 'his coat' and they didn't do bigger sizes in those styles, I can understand why Asda thought it'd be a nice gesture.

Asda are shite anyway.. the one and only delivery I had from them arrived with 3 day out of date chicken, veg etc with one day date on, I paid for bags and half the shit was just lose all over the place.. there were numerous subs including mouthwash for tooth paste wtaf?! They are shameful even the delivery driver said the pickets were shit!
Never had a problem with Sainsbury's very professional.

awaywiththepixies yes it makes a huge difference when staff have been properly trained.

Asda are okay in my book as did you know they sell IVF medication at cost? It's not well known, but I think it's really nice of them.