Sorry not going to be the most interesting thread, I'm so bloody cross though I need a rant!
Got my Asda grocery shop delivered last week and there was a whole crate of items missing (12 things).
I emailed, explained that I now had to take my disabled child out in his wheelchair in the rain to local supermarket (single parent, non-driver), and deal with all the stares, trying to steer wheelchair with one hand while holding the basket, and the predictable meltdown. Got an apology. Ok, fair enough, very annoyed and inconvenienced but it happens.
Today I see on my fb feed a story about Asda tripping over themselves to find a discontinued coat for an autistic boy. Even getting it all the way from China. Lovely photo opportunity of course, and post got hundreds of 'well done' Asdas.
Call me cynical, but Asda don't give a shit do they? That family/boy was the acceptable face of disability, just a sad enough story to make them heroes but not disabled enough to put normal people off.
AIBU to be fuming??
AIBU?
To never ever use Asda again til Hell freezes over
NoMoreParades · 31/03/2017 21:10
I hate Asda with a pure passion - they were the only big supermarket near us before internet shopping and the store was alway horrible. Then Internet shopping and I spent probably over a week trying to sort out the mess from one delivery with them - they basically just didn't care!.
I'm now a total Ocado fan - I cannot praise them enough, and if you stick to their price match items not too expensive. Sainsbury's are also good - reliable, good substitutions, and a really helpful and response customer service which is based, judging by accents, in Ireland. When I've rung, the ladies I've spoken to sound to me like lovely Irish grandmothers who understand how frustrating it was that the shopping was missing and sort it all out in a jiffy and refund the cost of the whole shop - in my head they're sitting around in a cosy kitchen with a big pot of tea and a biscuit tin, knitting between calls and chatting gently about village happenings - what a vivid imagination I have!
But Asda - 
I often have bits missing from my order. Occasionally I gain an item too though. You can put in for a refund online as I guess missing items end up back at the depot usually.
It's annoying though as usually the missing thing is something important so end up having to get to the shop anyway. But I am grateful for a delivery service.
They once couldn't find a replacement for tinned tuna though 
Often incidents like this are just the last straw. I can understand why you feel the way you do OP.
Dealing Day to day with health issues and disabilities wears you down to a point and tounoften don't realise till something like this tips you over the edge. Then everything is magnified and you feel hard done by to the point of desperation and jealously if someone else similar but different situation pans out better than your own.
I feel that this post was very much a vent and I understand 
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Op yanbu! I had this on December 23rd with half of my shopping being missing. Meaning I had to sit and entertain alone on Christmas Eve with oh battled the shops. A first world problem maybe but bloody annoying.
They gave me a £10 voucher in compensation however after several emails (they stopped bothering to reply 
) they still hadn't refunded the full amount for the stuff that was missing so in reality it was about £4 of an apology. The delivery service is generally awful, there are always substitutions and usually things just missing. I refuse to believe Asda runs out of sliced white bread.
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