Hold music when ringing contact centres

[MargotMoon]

Is there any such thing as good hold music? I work in a job where I have to spend a large portion of my day phoning companies and therefore listen to a LOT of hold music/endless menu options/inane shit. I don't mind it so much when I am being paid to do it but when it's for myself it drives me up the wall.

The one exception I have found to this was Yorkshire Water when they used to have a brass band playing 'Mambo No.5' which was really cheerful. Unfortunately they've done away with it now.

I rang Apple for personal reasons a few months ago and they had an option for silence, which I chose. I was on hold for quite a while and it was really weird because I felt like it was never going to be answered!

Anyway I don't really know what I am asking if IABU about! Maybe to think that having to ring call centres about everything all the time is the real scourge of modern society?

The printers we used to use had a Motown hits mega mix that they used to play which was great. I was upset when they picked up.

I HATE the constant interruptions to apologise. Just play the goddam music so I can put you on low volume speaker and get on with something. Not constantly panic that someone has answered!

My bf used to work for a building society that had tom jones's song "help yourself" as hold music.

Not the best of choices for the beareavement department with lines like "and then lets really start to live"

your call is so bloody important to us, we cannot be bothered to employ extra staff to deal with anything and we can let you run up a huge bill for the privilege of listening to Madness/ greensleeves/ plinky plonky music for an hour or more.

I called Disney the other day and though that my line was bad....it was actually beauty and the bees. Which sounded like my dd's class was playing it on kazoos.
Not great.

I work for a bank and have to listen to the same hold music day in and out when transferring to other departments. Nightmare

I think it's generally a ploy to make you give up. I'm sure they would have a fully functioning department if they were going to benefit from the call. Speakerphone and get on with what you are doing all the way.

Where I used to work the IT support hold music was "Always look on the bright side of life"

Andrew if they played that then I'd get all excited thinking I was waiting to speak to Nicholas Parsons.
I'd be gutted when Keith from the Co-op bank answered asking me to confirm my security details.

Slightly different but I once had a very claustrophobic panic whilst listening to 'Killing Me Softly' during an MRI scan

I love the current Yorkshire tea advert. That's proper on hold music

There are some good ones then - Always Look on the Bright Side of Life, Rescue Me, Motown...

I tell you what else fucks me right off though, is where they ask you enter your account number, date of birth, shoe fucking size etc, then when someone answers they just ask for it all again!!!