Is this grounds to reject a laptop?
The key for uppercase is to the right of the Pg Up button i.e. the Pg Up button is where that key should be.
I paid £6 a month some sort of I, but surely this is would be covered?
Fwiw I normally type at about 60wpm but this phenomenon has slowed me right down now. I also thought I couldn't log on because I was typing my password using the Pg Up key rather than the shift blooming key.