How can you tell the tone was sincere?
The woman who had her 'baby ripped from her breast while breastfeeding in primark' apparently was sincere as well. Except it was all bollocks. Tons of people believed her.
From what I read there, she had an altercation with a customer. She then took it out on a staff member who asked her to stop her son touching something someone else was trying to buy. I have no idea how blind people get round that, by the way. The staff member said 'I don't like your tone' which implies the woman was quite angry? Agressive?
The woman was close enough to jump in, but not close enough to take her so away from the item then woman was trying to buy.
And the man writing the piece wasn't even there.
There are so many different ways this could have happened, in which the range aren't responsible for.
Also I don't get why people assume because a shop is open, a whole company must be. I am really surprised by the amount of people that don't get how companies work. I have never worked in retail but would assume the social media and/or complaints team don't work weekends.