AIBU to want some kind of compensation from ASDA after they ruined most of my weekend?

[Spangletine]

Have been awaiting a call from Asda customer service since Sunday...
Changed recently from Sainsbury's to save money - large order was supposed to arrive between 7-9 on Sat night - enough to last a week so I didn't have to take 3 year old to supermarket or shop in my lunchbreak. Also had plans to go out after delivery to see a friend (neighbour was going to babysit for a couple of hours)
At 925 order hadn't arrived. No text or phone call to apologise. I got fed up & cancelled the order as I wanted to go out. By the time I'd cancelled on the phone, my neighbour said it was too late to come over & friend fed up with waiting for me so cancelled my rare opportunity to go out.
Went to bed. Was just drifting off at 1020 when loud bang at the door & Asda delivery was there! Was so annoyed & didn't have energy to put it away so said I'd cancelled & went to bed. Sunday morn had to drag daughter round co-op instead of going to park.
Rang asking a manager to call me back twice now. No call. Offered a voucher for free delivery when I spend £40. No thanks. Sorry for essay but anyone agree I should get some sort of half decent apology/compensation for all the time wasted & impact on my life/daughter's life & friend/neighbour being annoyed?

All these companies are good at delivering our stuff until the one occasion they go bad! I'm torn between thinking good grief it wasn't that long since we had to wait in all day for deliveries and time slots hadn't been invented and thinking well since they have got mobile phones, email etc they should be used to communicate.

The best we can do is not use them again, bad mouth them to friends. Also the bonus of thread on mumsnet (trending)!

Their free delivery voucher is unreasonable. They should refund you the cost of the delivery that didn't come at the right time. Unless that delivery was free...

YABU to expect any more compensation than that.

I don't think Asda handled it very well. They should have told you they were running an hour and a half late. How were you to know whether the order would even arrive. Go somewhere more reliable. I hardly do online shopping. Too annoying. With substitutes, wrong things sent and so on.

You had 8 kilos of carrots delivered?

Yes I did ,there were no substitutions so I just left DH to carry the bags to the kitchen so didn't notice until I unpacked. Sainsburys gave me a £10 credit on top of the carrots credit , I did a load of batch cooking and handed the rest out to the neighbours . It didn't ruin my life , I got a bit snarky with CS for telling me it was my own fault (it wasn't) but once they realised they gave me the credit and I continued to see the funny side.

Yabu. Granted it was late but YOU sent it away.