Is this normal or where they being ripped off?

[sockrage]

My parents have been looking at cars this week at dealers. I don't drive so have no idea if this is genuinely how they work!

They were asked their budget and shown cars including one they really loved and my Dad was thrilled with it. It is automatic (they are both disabled and have joint pain and in late 60s so much easier for them. Theyve always had older cars or if new they have been very basic models and this one really was nice.

The price on the screen said 7.5k which was within their savings budget.
They sat down to do the paperwork and the guy tells them the price was nearly 1k dearer than the screen price.

When they queried they were told that the dealer had to do the tax and fill the tank (fair enough)
They then proceeded to tell them the car only came with a 12 week warranty. (on a 7.5k car? Dds second hand phone came with a year!) and in order to make it 3 years they would have to upgrade which account for another few hundred pounds.

Is that normal?

With your parents DLA are either of them on the highest rate of mobility OP?

If they are they can get a car through motability,we have one because of my disabilities.

My husband is a very good salesman. Seeing him negotiating for the last car we bought with a very good car salesman was really amusing. They haggled over the last pound; it was a definite pride thing daft men.

Not normal.

Your parents should ask for an extended warranty to be included in the price.

I bought a car from a secondhand car dealer recently. Screen price was 7995 with a 12 week warranty, I paid 7200 with a 12 month warranty. I had to pay for the car tax myself (we did it online at the dealers).