To ask why the fuck some people are so rude to retail staff

[Abbinob]

Been working in a shop for all of 2 months and I'm starting to hate people.
I don't care about people being on their phones or whatever but it's the people that just chuck there stuff down, almost throw their bag at you and then just chuck a bunch of coins in the counter without even saying a word. I am a person not a bag packing scanning machine robot thing. Or people who throw strops because there's a massive queue and half way through scanning there things they realise they have no money so want to go and get some out the cash machine round the corner and have a huge strop because obviously I void their stuff so I can serve everyone else.
And not to mention the man who came in today and demanded "oi girl! 20 richmond"
Don't "Oi girl"me you rude cunt

catmadcaz if people treat you like that it is unforgivable. But most of these people should probably be in geriatric mental health units with appropriate numbers of registered nursing staff or nursing homes with similarly qualified staff. It seems to me that old age care largely has taken the place of the old asylums but people generally are more away of their rights and will fight for th. I think they take it pit on the poor staff because they don"t know where else to turn and yet see hundreds if not thousands of pounds disappearing on care that isn't really good enough in relation to people who were promised cradle to grave care by a state that isn't sustainable in its current form.

*IONA
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You have to have a degree to be a registered nurse.. Look at university websites, you dumb ignorant fuck.

I can be a snarky bugger. But I have never once been nasty to retail workers, NHS staff, receptionists, teachers, any service personnel of any denomination, taxi drivers, waiting staff etc etc

BeauGlacons you should definitely complain. I never laid a finger on any customers in the three years I worked in retail. Grabbing a customer like that is not acceptable.

I did get grabbed by customers a few times - sleazy guys putting their arm round me and asking for a discount. Horrible.

My mum used to work in Debenhams and would tell me awful stories about clothes returned and the state they were in. They would claim they hadn't been worn and demand a refund. Even very 'worn' knickers.....Yuk! Do the people have no shame?

I was in a shop at the weekend. I was standing in the queue (only person in the line) when a man just barged in front of me, shoved his items at the till then walked off to pick up something else close by. I was like 'huh?'. The shop assistant calls out 'next please' and the man strides back over shouting 'yes its me' so I feel this instant rage and walk over to the till saying 'i was actually waiting in the queue'. He shouts at me something along the lines of 'well why didnt you just say that' and proceeds to grab his stuff and slam it down on the other side of the till. 'no need to be so rude' i say, 'just look at the queue next time'. so he shouts back at me 'oh just shut up' and mutters something else that I couldnt make out because the shop assistant was then apologising profusely to... him!!! I just looked at her like 'what?? he was the one who was in the wrong'. She wished me a sarcastic good day. I really don't want to go back to that shop again.

Do you think the shop assistant might have realised he had mental health problems?

I will say hello, please, thank you and goodbye to the supermarket staff. Maybe even agree that its warm/cold/wet/whatever today and maybe say a few words about something I have bought.
I will hand you my card or money. If I am counting out a lot of coins I may do that onto the conveyor because that is easier; staff usually recount it as they pick it up but if they dont want to pick it up/are doing something else I will pick it up and hand it to them. I am not doing it to demean you but because it is easier when I am also trying to pack and child wrangle.

In return I hope you will be pleasant too. However, no matter what the management policy is please remember that I am not your new bestie so keep the chat neutral.

if someone has a child with them and are trying to keep them still then I'm perfectly happy to have the money chucked down, it's the rude ones who shove their shopping down and stick a note on top and then stand there sighing because they have to wait whilst you scan and bag their shit that I dislike.

I worked in retail as a student , one of my friends commented that it wasn't a real job she treats retail/ carers/ waiters like dirt. As mentioned previously maybe everyone should have to do it, then they wouldn't look down on them (we are no longer friends).

I went into a small store one day and was making polite small talk with the lady behind the register. When I packed my bags, she handed me a bracelet that had been on the counter and I had been admiring. She said 'I've had such a bad day today and I promised myself that the first customer that came in here and treated me nicely would get a gift.' It was about three o'clock in the afternoon and I'd been the first person to actually be polite to her that day!

I always make an effort to say hello and be kind even if I've had a bad day. I don't tolerate rudeness very well. I don't think I'd last long in a customer service job.

I just don't get why people are like this. The amount of people on checkouts who have thanked me for being friendly, personable or patient is so depressing.

I just don't get why people are like this. The amount of people on checkouts who have thanked me for being friendly, personable or patient is so depressing.

Yes. But then you'll have threads where people refuse to accept that it's rude to be on your mobile while you're checking out at a till, which must account for 90% of the problems that you encounter at the till (people so busy on their phones that they haven't noticed the person behind the till trying to get you to pay).

I can't deal with people who are so keen to let everyone know how busy they are. Most people are busy. Any attempt to rush through a busy store queue is a losing proposition - there's no time to be gained by displaying obvious signs of impatience.

I had a customer threaten to 'cut my face up' once because I couldn't make him a hot toasted sandwich (ovens were being professionally cleaned so out of use) that was a fun one, had a guy lunge at me over the till, been called all sorts, sad as it is I got used to it over time and it didn't bother me anymore.

since when (literally, i.e. what year) have nurses neede to be educated to degree-level.

Somewhere in the early 2000s if memory serves me correctly, Iona. playing this one very straight indeed The campaign to give nurses' qualifications degree status was originally called Project 2000. There is some debate as to the value of the resulting degree qualification but there can be little doubt that a nurse's work is every bit as demanding and highly skilled as that of a solicitor.

I think everyone should work in retail at least once

Well said. I once worked as a receptionist for a medium-sized company with 2 CEOs (this was after I'd got a very respectable Oxbridge degree). One was from a well-heeled family and had 'fast-tracked' from his business degree to becoming CEO of the company; the other had worked his way through university, had had a stint of short-term jobs and eventually worked his way up to being CEO.

Both were the same age, but the second was much more clued in. He brought in a tea trolley on condition that he brought it round himself, every single day; as a result, he knew absolutely everything that was going on in the firm and could spot any potential problems before they arose. Everyone was happy to chat to him, where his colleague couldn't tell you how many people worked there or what they did. He had a theory that everyone's CV should show at least one job in retail, a bar, telesales/telemarketing or as an office junior before getting to management grade: I liked his thinking - I've done all of them and have many war stories!

Vlad I've done all those jobs too plus worked in care and factories.

Project 2000 started in 1992 (diploma at first then degrees), I was one of those trained on that.

Nursing is an extremely misunderstood profession by certain types of people.

Interesting...even though not a requirement until 2000's the first nursing degrees were available from 1960's!

I used to think retail was bad (worked in various shops from 16-18) until I started working in a callcentre. And a 'proper' callcentre too, for a bank - so not an outbound/PPI/annoying one. It's amazing how much nastier the worst sorts get when they don't have to look you in the eye as they abuse you.

It's actually impossible to imagine how bad it can be at times until you've experienced it. I've been told i'm a filthy little whore that's clearly been dragged up on a council estate; that I deserve a slow and painful death; that hopefully all of my children would be born horribly disabled; i'm useless, a cunt, a pathetic little girl; that I need to watch myself because someone's going to be waiting for me outside to cut me up. And plenty more. It beggars belief.

I was once served by someone in a supermarket like this.....'hello, how are you today would you like any bags how are you have you had a nice day today?' Me: 'emm fine thanks, you?' Her' how are you have you had a nice day?' Me: just shoving things into my bags at this point. Her: 'are you the one married to that Somali man with five children that I saw in here a few times?' Me: 'emm nope' Her: 'really? are you sure? he was in here last week with all the children buying a chocolate cake'. Me: 'no, not me' (I'm getting irritated with her now). Her: 'so do you have children?' Me: 'yes' Her: ' so are you a single parent then?' Me: 'yes'. Her: 'do you work?' Me: 'Yes'. I cant remember her other questions but I felt so embarrassed and somehow ashamed of myself (!) that I couldn't get away quick enough.

I don't know why but it ruined the rest of my day and she made me feel really bad about myself. I wanted to go and complain to someone but couldn't bring myself to having to explain it to someone and then avoide the supermarket as she would recognise me as the person who made the complaint.

She still works there and I will not go to the till she is working on. For quite a few months after it I avoided even going into the supermarket in case she caught sight of me and started interrogating me again.

She sounds very odd damaged

Damaged? Decisions!

God knows what I've just muddled up there