Yesterday I was sitting in my car outside my house reading mumsnet catching up on emails while the baby slept. Standard.
The postman arrived and swiftly put a letter through my front door, then moved on to the next house, without noticing me in the car.
It was only once baby woke up and I went in that I realised it was a parcel card saying it couldn't be delivered. He definitely definitely didn't knock or ring the bell, and already had the card (that I thought was a letter at the time) in his hand, put it straight in letterbox, turned around, walked off. So it must have been pre filled out.
So basically he had no intention of even attempting delivery of the parcel, and I don't believe even had it with him.
So I had to go in to town and collect it this morning.
DH said that a few days prior he'd been in the kitchen and seen postman (orange hi viz vest) approach door and post letters. Amongst them was a parcel card. Again no knock or doorbell. DH actually went out and caught up with him to retrieve parcel and was told he'd have to go to depot. DH was a bit 
but wasn't 100% sure that the card wasn't already on the mat before postman delivery, so let it go.
Thinking about it, we've 'missed' a lot of parcels in recent months (DD's bday party; lots of Amazon orders of party paraphernalia delivered) and I've been to depot 4 or 5 times now.
AIBU to Make A Complaint about this? If I'm going to have to drive in to town, park up and go to the depot every time I get a parcel that's too awkward for the postman to be arsed delivering, why am I paying p&p? I might as well just do click & collect or go to the bloody shops in person?