Or is the petrol station owner?

[Cloudstasteofmash]

About four weeks ago I called in to my local PS to put some petrol in my car, I rarely use this PS as it's very expensive. I normally fill up at my local Asda.

I bought £10 worth of petrol - just to see me through till I could get to my normal filling up place. I also bought a packet of crisps.

Came up to £10.39, I paid on my card.

The following day I went in to asda and half filled the tank up.

My Dh used the car and didn't bother to replace the petrol so one week later when I got in the car it was basically running off fumes so I called in local PS and put another £10 in. When I went in to the PS shop the owner went in to the back and came out with a receipt of my last transaction. He said that last time I was in the card machine was broke for one hour and did not register the petrol amount/cost and I only paid for the crisps. The recept he had shown 0.39p he was quite relaxed and said he was just showing me. I offered to pay it back. I only had £10 note on me so said I will Bob in soon and pay it. He never once asked for it. Seemed relaxed about it.

Went home checked my online banking - yep the 39p from the PS was there.

I totally forgot to go to the PS the next day or for the rest of the week. It's not in the direction I normally go and I'd been asda and put petrol in so I didn't need to go local PS.

Anyway - today I went in as me and Dh have been sharing again and not replaced so had to call in local PS to put a little in just to get me out of the village. When I went to the pump it wasn't working. I went in to the PS shop and Bobbed my head in and said ' is the pump not working?'

The owner said 'I turned it off as you owe me £10'

I said ' oh god yes, I'll pay it now'
He said ' yes but you let me down. You said you would pay next day' (I never)

I said ' Ok, I forgot, but will pay now'

He carried on saying "yes but let me down, where was my money'

I said " hang on, I tried paying buy your machine was broke, I never stole it, like I said I'll pay now'

He said ' but you let me down, you said you would pay ...

At which point I walked out of the shop.

There were people in the shop and I felt he was trying to act as if I had purposely stole petrol or tried to get out of paying.

Not sure what to do know tbh.

Should I expect the police to come?

[roundaboutthetown]

Do you not even realise that your OP never once says that you apologised for forgetting?!!

[Iliketeaagain]

Actually YANBU, he is. The card machine must have been working for the 39p to go through. The error was his for not making sure it said £10.39 rather than 39p.

The only reason he is managing to get the money back is because your local, otherwise he'd have to involve the police, although I'm not sure what they would do since you clearly went in to pay for the petrol, so didn't knowingly drive off without paying for it.

I would do what a PP said and pay him his £10 loudly while there are other local people in the petrol station and talk about how you hope his card machine is working so no-one else in the village is accused of stealing petrol because his payment equipment didn't work and repeat loudly while he provides you with a receipt.

[Nocabbageinmyeye]

Yanbu op, it was his mistake, you go back at your convenience and pay not his, he should have let you put in the petrol and gently reminded you not droned on and made it sound like your mistake, take it in in twenty p's and tell him he had lost a customer

[roundaboutthetown]

If the card machine had accidentally taken £100.39 from the OP's account, I'm quite sure she wouldn't have forgotten about it!!

[WordGetsAround]

I don't think YABU. You went back a week later, happy to rectify a mistake he made (the machine certainly was working!!). All seems reasonable to me. He was then rude and I think you either need to decide whether it's worth avoiding there forever, or whether you should pop the money in and keep your options open.

[Whathaveilost]

I would go in with your tenner and pay up without any fuss or drama.
It's dragging on far to long and it's bad form to forget that you owe someone money. Yeah, I get the machine may have been faulty, he didn't key in the right amount, whatever but you still owe the money.
Just get it sorted and use another station in future.

[Nocabbageinmyeye]

Apologise???? She went to pay, did pay as far as she was concerned, when she came back she said she would pay, wtf should she be apologising for? It was entirely his mistake and he should be apologising for the inconvenience and the embarrassment he caused

[Creampastry]

Contact the head office of the petrol station - he's behaved disgusting.

[roundaboutthetown]

I don't think it is only one person's responsibility when someone accepts a transaction on their bank card for the wrong amount... OP knew how much she owed for the petrol.

[Sparklingbrook]

Is it a chain petrol station though? Is there a Head Office?

[Abecedario]

It's not a debt in my opinion. He made a mistake and charged you 39p for petrol and crisps, which you paid. You didn't drive off, or ask him to lend you some petrol until you could get back in. You bought petrol, paid and he under charged you. His mistake, which you kindly offered to rectify twice.

I'd probably still give him the tenner, but the people banging on about you refusing to pay a debt are acting like he loaned you the money and you just didn't bother to pay it back. He undercharged you!

[roundaboutthetown]

OP would have got a receipt, too... Stating she had paid a mere 39p... He gave her the benefit of the doubt that she had also made a mistake in accepting it, then she continued not to pay, making it clear it was no longer an honest mistake on her part.

[roundaboutthetown]

Nobody could possibly claim they believed they only owed 39p for petro plus crisps when the pump they filled up at showed £10, so there is no way the money is not owed.

[Cloudstasteofmash]

Not nice, so be nice decent and pay up. He probably thought you still wouldn't pay given your response and actions so far and so couldn't trust you*

But I did try and pay - four times

The original time and three times when I went in.

He didn't need to try and embarrass and berate me in front of other customers. It sounded like I'd bought petrol but couldn't afford to pay so promised I'd pay the next day.

That certainly wasn't the case.

[fascicle]

Cloudstasteofmash
fas have you read my op.

I wouldn't reply if I hadn't. When you last visited the petrol station, why didn't you sort out the £10 debt before taking fuel? The owner may well have wondered if you had enough money to pay for the petrol and cover the £10. Yes it was his error in the first place, but I doubt bigger businesses would show any flexibility in the matter. If you promised to come and pay back the £10 soon, he could reasonably have expected you to come back within e.g. 3 days, rather than over a week, by which time he might have questioned whether you would pay the money at all.

OP, by your own admission, you forgot to go back and pay.

[Cloudstasteofmash]

I will pay but only incase I get stuck with no petrol and have to go there.

I'm not sure who I would ring tbh it looks like a family run thing. On the bank statement it's just a women name. Not an official PS

[roundaboutthetown]

But it's true you couldn't afford to pay the first time he told you about it. That's why you promised to come back and pay later.

[Cloudstasteofmash]

I wouldn't reply if I hadn't. When you last visited the petrol station, why didn't you sort out the £10 debt before taking fuel?

Because like it says in my op - I put the petrol in before I went in PS where he told me about the weeks before mishap (fuck up on his part)

[Abecedario]

It was his mistake though, not hers. If he'd accidentally keyed in £100.39 I wonder if he would have alerted you the next time you went in, if you seemed to be none the wiser.

Fair enough you should pay the tenner back, but he shouldn't be treating you like a thief for his mistake.

[PuppyMonkey]

Roundabout, she didn't believe she only owed 39p, she believed she owed £10.39 and thought that was what she had paid. Are you reading the right thread?

I once got charge £778 for a £78 haircut by my local salon. I didn't read the receipt properly (no reading glasses with me) and had no idea. At the end of that day, the receptionist turned up at my house to profusely apologise and rectify it etc.

[bakeoffcake]

He sounds a complete arse wipe.

It was his fault, or whoever charged you when you got the patrol. You did t try to run off and not pay. He then tried to humiliate you infront of other people.

It's a good idea to get someone else to take the money in and I certainly wouldn't Use the place again.

[Orda1]

So if Tesco undercharged you (and you didn't realise) would you expect to be harassed by the manager there too because he/she happened to recognise you!?

[PastaLaFeasta]

He made an error, if you weren't local and so a repeat customer I doubt the police would be able to get involved because it was his mistake rather than an intentional underpayment. I'd be interested to know what the legal view on this would be. He's lucky to get the money back a week later after his mistake.

[Sparklingbrook]

You could always make sure you don't get stuck with no petrol and have to go there. You don't want any more misunderstandings with him do you?

[NicknameUsed]

It looks like both of you were at fault - his for not putting the correct amount in the first place and yours for not taking the money in straight away.