Or is the petrol station owner?

[Cloudstasteofmash]

About four weeks ago I called in to my local PS to put some petrol in my car, I rarely use this PS as it's very expensive. I normally fill up at my local Asda.

I bought £10 worth of petrol - just to see me through till I could get to my normal filling up place. I also bought a packet of crisps.

Came up to £10.39, I paid on my card.

The following day I went in to asda and half filled the tank up.

My Dh used the car and didn't bother to replace the petrol so one week later when I got in the car it was basically running off fumes so I called in local PS and put another £10 in. When I went in to the PS shop the owner went in to the back and came out with a receipt of my last transaction. He said that last time I was in the card machine was broke for one hour and did not register the petrol amount/cost and I only paid for the crisps. The recept he had shown 0.39p he was quite relaxed and said he was just showing me. I offered to pay it back. I only had £10 note on me so said I will Bob in soon and pay it. He never once asked for it. Seemed relaxed about it.

Went home checked my online banking - yep the 39p from the PS was there.

I totally forgot to go to the PS the next day or for the rest of the week. It's not in the direction I normally go and I'd been asda and put petrol in so I didn't need to go local PS.

Anyway - today I went in as me and Dh have been sharing again and not replaced so had to call in local PS to put a little in just to get me out of the village. When I went to the pump it wasn't working. I went in to the PS shop and Bobbed my head in and said ' is the pump not working?'

The owner said 'I turned it off as you owe me £10'

I said ' oh god yes, I'll pay it now'
He said ' yes but you let me down. You said you would pay next day' (I never)

I said ' Ok, I forgot, but will pay now'

He carried on saying "yes but let me down, where was my money'

I said " hang on, I tried paying buy your machine was broke, I never stole it, like I said I'll pay now'

He said ' but you let me down, you said you would pay ...

At which point I walked out of the shop.

There were people in the shop and I felt he was trying to act as if I had purposely stole petrol or tried to get out of paying.

Not sure what to do know tbh.

Should I expect the police to come?

Who cares if the £10 was a system or human error, fact is she got use out the fuel, she knew she owed the money and is now just embarrassed because he made a big deal when she went to give him it (although I suspect there is more to it than that)

Doesn't absolve her from paying.

Who cares if the £10 was a system or human error

A few posters suggested the manager had been dishonest about the machine. I think there's zero evidence for that, and yes, it's nothing to do with the outstanding £10.

SuperFly, OP said the petrol station isn't in the direction she normally goes.

I think this is very bad business on the part of the owner. If I were in OP's shoes I would make very sure that I was never again in the position where I had to go to that garage, and if guests ask me where they should fill up I would always direct them elsewhere. If I had been another customer in that garage watching a woman try to pay whilst the owner publicly humiliated her, I would have felt extremely uncomfortable and would also avoid going back. Is it really worth losing so much business for the sake of having fun shaming a customer in public?

Has she paid yet?