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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To be furious with the school nurse

148 replies

Hedgehog80 · 21/04/2016 20:44

Iam absolutely fuming

Dd2 has various medical conditions, has 1:1 care at school and all going well. Good relationship between us, school and hospital.

The community school nurse paid a visit to school and 'reviewed' all children with medical needs. Fair enough I suppose, didn't think much more of it.
I then got a call from dds hospital as they had been contacted by school nurse with 'concerns'. We cleared it all up and I spoke with the school SENCO who was lovely. Said the nurse had told her 'I don't know much about these conditions but I want copies of this child's records to show my supervisor' the school refused. She them apparently wanted to see dd but they also refused that.

I thought that was the end of it-them I get a GP letter calling us in to discuss these same 'concerns' so I called the GP and explained and then o called the school nurse and told her very bluntly it has nothing to do with her. Dd2 does not have shared care and between us as parents, school and hospital things are fine.

Today I get more correspondence-this nurse is trying to arrange a meeting to discuss her concerns?? It has been addressed twice now and her concerns were the result of a misunderstanding which has been cleared up.
Turns out she is also taking advice from dds old hospital (we left as they made her very ill and gave us wrong advice and treatment) so Iam not happy at all.

She also will not accept that she is not to be involved with dd??? I do not want her interference.

I have written in formally to school banning her from any involvement do why is she persisting ? Iam really angry
Do school nurses have any power at all? I'm thinking of taking this further

OP posts:
Chillyegg · 21/04/2016 21:32

Well ok maybe she has alternative concerns that your not aware of.
Maybe she's concerned and acting on her duty of care.
The way you put it op sounds like she's a bit of a pain in the arse busy body. However with services over stretched and all that maybe she wants to make sure everything's ok. I'd just have a fave to face meeting clarify your point listen to hers and put it all to bed.

Original poster
Hedgehog80 · 21/04/2016 21:33

The hospital are going to write and the SENCO told her she overstepped the mark. I was so pleased they refused to let her see dd. I want things normalised as much as possible for dd and this woman wanted to "see her equipment and how it works" as she hadn't seen a cgm and insulin pump before. I don't want dd being looked at when its of no benefit to her she's not in an exhibition

OP posts:
Original poster
Hedgehog80 · 21/04/2016 21:38

Her involvement doesn't benefit dd. she was in school to review any children with medical needs not to have any input in Dds care when the hospital have already done a care plan and see us every 3 months. We are in contact with them in between those times too and download all Dds info so that they can see how her levels etc are.

The hospital are happy. The school are happy. The GP is happy. It's all been cleared up. Yes I know it's her job but after the first time of it being clarified and all people involved being happy she should have stopped. She hasn't. Surely if there were other concerns she would have said? All I have been told is the fingerprick issue and the fact the old team have been involved when they shouldn't have been.
That should be the end of it surely? She doesn't need to arrange a meeting ?

OP posts:
mineofuselessinformation · 21/04/2016 21:40

I totally get the 'she's not in an exhibition' thing, Hedgehog. I've had this with dc2 - HCPs coming along to have a look at the 'unusual case'.
Simply tell the school you don't want her (the nurse that is) to have any further contact unless for safeguarding reasons (which of course there aren't any), so she will be blocked from doing anything further.
And do go over her head and tell whoever it is that you do not wish your dc to be used as a training tool.

flanjabelle · 21/04/2016 21:42

I can completely understand why you don't want dd being poked a prodded for no apparent reason. I think I would list this in my letter. For goodness sake, let the child be! Has she not got enough to deal with without another hcp sticking their oar in?

IthoughtATMwasacashpoint · 21/04/2016 21:43

She raised all these concerns because she read something wrong and refuses to accept the correct information? She is also contacting a former hospital and attempting to act on information they are giving her ?

I would complain to her superior and then if it doesn't stop, I would ask the head of her hospital team to complain to her superior.

Original poster
Hedgehog80 · 21/04/2016 21:47

If contact/input from her or a meeting with her present was beneficial for dd then fine, I'd be happy. As it is I feel that she just wants to satisfy her curiosity in regards to dds medial equipment and the difference in care plans between the two teams. I also feel that it's not my responsibility to fill in any gaps in her knowledge when it comes to dds conditions

I will call the person in charge of the school nursing team as clearly when I spoke to this nurse nothing actually got through to her

OP posts:
Headofthehive55 · 21/04/2016 21:59

Her involvement may also be to make sure that any medical procedures are done correctly. For example checking that sharps are correctly disposed of and the equipment is stored in a safe place. The health authority may require insulin to be kept in a separate fridge for example, whereas if you keep it in a fridge I expect you keep it in your domestic one. You might imagine the school has all this under control, but things sometimes aren't. To your satisfaction, perhaps, but that might be not acceptable in terms if safeguarding ( other children) infection control etc.

schools are not always supportive, and she wouldn't know unless she had looked if things were ok or not. Staff change too, my DD had medical needs and the ability of the school to deal with it has varied.

Original poster
Hedgehog80 · 21/04/2016 22:06

But the hospital went through all that sort of stuff. There are sharps bins and even one for the used blood glucose strips. A fridge in welfare room is used for all medication. Everything is in order and taken care of by the hospital team and specialist nurses at the hospital for diabetes and for the other conditions there are consultants/dietician/ physiotherapist

OP posts:
Original poster
Hedgehog80 · 21/04/2016 22:07

I just feel her first port of call should have been us and not all these calls to hospital, GP, old team etc.

OP posts:
bostonkremekrazy · 21/04/2016 22:08

Does the school nurse not have to have parental permission before they see a child?

in our area the permission slip goes out before the nurse visits - we always decline the vist and she does not visit our children. (we have enough medical bods already no need for anyone else thank you!)

if i were you i would write a letter - copy it to the GP and hospital to put on dd file - state clearly that you do not give permission for any information regarding your dd to be shared with the school nurse or that department under any circumstance.

copy the letter and send it to the school nurse management - additionally write a letter naming the nurse and outlining her behaviour and what has happened and asking for an internal investigation if you want. or just for her to not contact anybody regarding your dd again.

you could also write to the old hospital consultant reminding him of your dd confidentiality, state you know the school nurse is requesting information but that you refuse for any information to be shared regarding their FORMER patient.

cdtaylornats · 21/04/2016 22:10

If she wants to learn, I would advice a course, talking to her colleagues or reading book on the condition.
The OP's dd isn't there to train her.

Perhaps you think all those medical students following doctors about in hospitals should just read a book.

summerdreams · 21/04/2016 22:11

So the school tell her she has no right to your dds records, then hospital consultants say its none of her buisness and they're happy with your dds care? If I'm reading this right then it's basically just stalking.

What was the reasoning behind going to a hospital your dd is not a patient in any more not only is this really ott but it does not even make sense school happy, consultants happy and parents happy why does a nurse with no experience of your dds medical needs feel it's her place to object?

Original poster
Hedgehog80 · 21/04/2016 22:12

She didn't actually see dd as the school said she couldn't. She also asked to photocopy dds book and other info and they said no as dos not have permission

She had been in apparently just for a routine review of all children with medical needs but according to SENCO she "got a bee in her bonnet " about dd

OP posts:
stitch10yearson · 21/04/2016 22:12

Your vehemence at her involvement is more worrying than her attitude. If the situation really is as simple as you say it is, then it can be cleared up quite simply. Personally, I wouldnt want anyone saying anything about my child's care and would ensure all avenues were clear.

Original poster
Hedgehog80 · 21/04/2016 22:13

She loaded with old team as they are the local hospital and all other children with diabetes in the borough are under their care so she often works with them and these children. They do things very differently though .....

OP posts:
Alasalas2 · 21/04/2016 22:15

This reply has been deleted

Message withdrawn at poster's request.

Original poster
Hedgehog80 · 21/04/2016 22:16

I have tried to clear it up. Spoke to hospital and GP and school. Spoke to he nurse. thought it was cleared up and yet today something else.

It may not sound much but extra phone calls, emails, stress etc etc really adds up when we are so busy anyway. Things have been fine at school and we've been so happy with dds care, there are not actually any issues and this is just so annoying

OP posts:
Original poster
Hedgehog80 · 21/04/2016 22:17

*liased not loaded

OP posts:
bostonkremekrazy · 21/04/2016 22:18

in that case i'd write offically to SENCO, school nurse and school nurse management and say there is no parental permission to see or discuss anything regarding dd.

sounds like the school closed ranks and did as they should.

Headofthehive55 · 21/04/2016 22:20

Yes things are put in place. But things do slip. Staff change, local authority policies concerning waste and other things change etc. The original team may not update appropriately. ( waste disposal eg differs place to place ) so it is unlikely your hospital is aware of the exact arrangements and policies in your schools location.

summerdreams · 21/04/2016 22:22

It sounds odd, I have no experience of anything like this but it just doesn't sound right. Who does she work for? If your dd is under a diffrent hospital then what has it got to do with her? Does dds hospital team have a similar person who could do the same "assessment" of the situation but know how the care works with in the hospital?

I agree with alasalas2

summerdreams · 21/04/2016 22:24

Why would she need your dds medical records to find out how sharps are disposed of in the school ?

Original poster
Hedgehog80 · 21/04/2016 22:25

She works as part of school community nursing team based at one local hospital (in a neighbouring borough oddly but they also deal with schools in our borough) and often works with the local hospital team.

Our hospital offer training, Skype training sessions and Iam allowed to go in and do training (approved to do so by the hospital) and there is a care plan so yes everything already taken care of .

OP posts:
HanYOLO · 21/04/2016 22:33

Put it all in writing to her, to her supervisor, to your consultant, GP and school.

She appears to be totally overstepping the mark and it would make me furious, but with someone so absolutely dogged it might actually be less hassle to go to the meeting and get your GP to tell her to sling her hook I would insist she put an agenda to you specifying her "concerns" so they can be dispelled swiftly.