University end of year ball. Go to buy a ticket and start time shown as 8pm. Then four days before the event we are told to arrive at 6.30 and dinner served at 7pm.
I live in the next town and most of the group are on placement until 5-5.30 so will not have time to go home, change and get back in time (several students live in different towns). Also problems in rearranging child care etc.
We have spoken to the students union to get refunds to be told that all they can do is pass our details on if someone still wants to buy a ticket and arrange a private sale.
AIBU in thinking its their mistake and we should be refunded?