Entitled bitch!

[Garnett]

I get to the bus stop a bit early and think, I've just got time to get a coffee. Join what's a slightly long queue at Costa, but I should still be okay.

A very well-dressed mother walks away with her drink and the drink of her early-to-mid teen daughter.

I get to the front, place my order and pay.

Mine's next in line to be made when blonde swoops back in saying to the daughter, "You know it's so important to me, darling"

She puts both drinks down and says, "This needs to be extra hot".

And the staff immediately acquiesce and start making her a new drink.

My bus turns up and I have to shout, "I'll pick up the flat white tomorrow" as I run out.

Just wishing I had the wherewithal to add, "just make sure that's hot enough for the entitled bitch"

What's got me going is that from what she said when she came back in, it sounded like the daughter placed the order and forgot to specify temperature at the time.

blonde what?
FFS

try harder

I get how that's annoying OP. I guess you didn't have quite as much time as you thought though.

From experience I can well imagine the type of 'extra hot' customer you mean and she did my head in when I was a barista too

I will adjust timings to allow for bitch entitlement in future.

Oh for goodness sake. Her drink wasn't right. She wasn't being an entitled birch. She was getting it fixed.

But she didn't interrupt 'mid-order' or in the middle of a transaction.

OP had finished her transaction at the till and moved to the serving area where coffees are made in order. Costa has a two-stage system. Nobody had started making her coffee yet.

But if you were that short of time you didn't have time anyway did you? If one drink meant your bus had arrived then you knew you were cutting it fine really so probably wouldn't have time

She made you feel insecure. I'd recommend staying off caffeine. It tends to make it worse. Though not as much as cocaine does.

And it eye-poppingly insane to essentially queue for a bus inside a Costa.

Her drink wasn't wrong though, it was right to the order given by the sound of it. She and her dad made the mistake, not the barista, so walking up to the front to demand it be remade is entitled and rude!

Are you still on the bus OP? I bet that bitch drives a BMW.

Her drink wasn't wrong though, it was right to the order given by the sound of it. She and her dad made the mistake, not the barista, so walking up to the front to demand it be remade is entitled and rude!

You think? "You know it's so important to me, darling" sounds to me like an explanation to the DD of why she was insisting on getting what she ordered.

Her drink wasn't wrong though, it was right to the order given by the sound of it.

I've had to reorder hot chocolate "extra hot" after my first one was lukewarm at best. The same thing could easily have happened with the woman's coffee.

Totes Unreaz, Dahling.

YABU

I think YABU but I also think coffee lady was BU too - heating milk too much breaks down the proteins and makes it a much less pleasant drink. This is why proper lattes etc are not sold piping hot.
[slinks off to snobby coffee land...]

Yeah annoying but YABU, if you want coffee then you have to get there earlier. It takes ages to be served in our Costa, it's never a case of popping in and being out in 5 minutes. I think YABVU to refer to her in that way, she was messed about as much as you were except she left enough time to actually get a coffee, presumably.

I know the type, and I understand your ire. That said, I'm not sure she necessarily got her DD to order. Perhaps her DD was saying 'Muuuuuuuuum! Please don't complain AGAIN.'
In that case, no need to requeue. Most people are rushing in the morning

So much rage.

Chill, petal.

You sound like a rage monster, ffs chill out. You were the only rude entitled person

And of course she has to be well dressed

But, she is entitled to have her coffee the way she likes it. She did pay for it (I presume).

If she'd queued again it would have been extra cold!

You don't hold back! You probably should, your post just comes off as overly nasty, especially about a cup of coffee!

Also, yabu.

From what I saw I have no reason to believe any other scenario than that the daughter placed the order, forgot to ask for "extra hot" and the clearly very well off woman expected to be able to make her mistake somebody else's problem.

I do accept I was BU thinking I could squeeze in a coffee, but I've said as much already and that wasn't the thrust of the post.

Also, genuine thanks to those who pointed out the different interpretation - that she HAD specified her order, and the comment to the daughter might actually - now I think about it - been in response to something the daughter said - "Oh mum, please don't go back and complain and make a scene!"

Fair enough - consider me corrected. (And I definitely do have a prejudice against well-off people throwing their weight around - I'm firmly of the opinion that that is how they have succeeded)

Also, if her being well-dressed is that much of a problem that it has to be mentioned, I'm intrigued by what you were wearing? Joggers and a hoody?

(Cross-posted with about a million other posts)

As I said you seem to be one of those people who walk around with a face like thunder. You also sound bitter about 'well-off' people.