It horrifies me that people are so so easily left to rot in this system.
I come from a (dysfunctional) family that values education. I am a Cambridge graduate with a masters. I spent years working on the culture of institutions and how international bureaucracies and systems work. That was literally my job. I have a (mostly) supportive husband who earns good money.
Not boasting, just telling you that I have every imaginable advantage over people who come from a different sort of position.
I become ill and realise that NO ONE is in a position to advocate for me. My husband doesn't understand my illness or how to manage institutions, plus he has a FT job. The doctors just see you when your appointment comes around. Oh, your letter got lost? Or no one told you that YOU need to make that appointment? Or, no one informed you that your blood tests are back? Or no one is going to help you figure out how to get to your appointment when you aren't well enough to drive? It is always always my job to figure that out and chase and follow things up.
And that is just when you are trying to get better. As well as looking after a family and household. Before you realise you might not get better.
Struggling financially? Doctors and consultants have no understanding of what needs to happen there are far as I can tell. Not one pointed me in the right direction or suggested I apply for benefits. Should we gave sold our house and downsized? Would that have possibly made my health worse? No one to advise.
You have to advocate for yourself and fight for yourself all the time. Whilst being very very sick. If it was in ANYONE'S interest to make me get better, I would feel a lot more secure. But I am no one's responsibility.
So imagine how awful all of that is for people who are then having to fight for every penny of benefits they can get too. Oh, your letter got lost? Oh, your assessment is on the same day as your dad's funeral? Oh, your child got sick and you have no partner so you might have to miss this appointment and fear getting sanctioned and not being able to eat? Every single hiccup, up to you to sort out, whilst being really ill. And managing a family and household on a hugely tight budget.
Preaching to the converted here, I'm sure. But I feel slightly better for saying it.