To be fuming with this supermarket?

[Fuminglikeafumingthing]

I've name changed because this is quite

On Monday Ds lost his prepaid kids debit card in Our local supermarket. I went to customer service to see if it had been handed in. It had so I showed Id, wrote down my name and address, signed for it and left.

What I didn't know was that I had been told to write it in the wrong place and had signed for some cash that had been found instead. So then the person who lost the cash comes to claim it and is told I've already claimed it and is shown my name and address and told to phone the police.

I found out today from a friend that I was being accused of stealing this money. So I go to the supermarket, they admit it what happened straight away and get the police to come so they can let the person who's money it was know I hadn't claimed it. The money was still in the safe.

I don't like people thinking I'm a thief. The person who's money it was could have come to my house and done anything.

I live in a village outside a small town with an incompetent customer service desk so can't quite believe this.

@Maryz - link to the begging thread?

I don't think many people actually found the OP difficult to understand. What they had difficulty in understanding is all the circumstances around it. e.g.:

1. Supermarket finds cash and stashes it away. It presumably has no idea whose cash it is.
2. Doris turns up with Edna and says it's her cash. Without apparently asking for any evidence that it's hers, they tell her that yes, they had it, but they've given it to OP. No-one seems to have wondered why they handed money out randomly to OP, nor to have checked whether the money has in fact been handed out.
3. Supermarket doesn't seem to have any sort of security system recording the fact that the card (which presumably had OP's son's name on?) was actually given out to someone with the same name who could provide proof of identity and cross-matching it with the receipt signed by OP.
4. Having realised that they'd apparently casually handed out the money to the wrong person, supermarket doesn't apologise and pay Doris but just tells her to call the police, handing over OP's personal details.
5. Edna is a friend of OP, knows her details have been handed over to someone who intends to report OP to the police for theft, knows OP wouldn't steal. She could sort it all out in two minutes by giving OP a call. However, she does eff all for two days and doesn't tell her friend why.
6. This is all standard because it's a small town where everyone knows each other, but nevertheless they don't trust each other enough not to call the police when the supermarket has made a cock-up.

I'm certainly not saying anyone's lying, but I am a bit baffled nevertheless. Perhaps if OP could get Edna on here to explain matters it would help?

gruntled yes that is basically it, you've just typed out what I really could not be bothered to explain

"Hey, I've found some glasses too!Oh hang on, they're mine and they're on my face"

Ah. That could explain why everything is so blurry.

Maybe the cs person from the supermarket should come on and give their side?

Woah.
Lots of reports about this thread, thanks to those who queried it off the boards. In truth (and perhaps it's because we are feeling fresh after a delicious evening meal and post prandial coffee) we didn't find the OP at all difficult to grasp. From what we can see in the back end, it doesn't look like there's any sock puppetry going on, either, unless the groundwork has been laid for a loooong time.

What should happen now, do you think? Everyone shake hands? If we remove the trollhunting we might as well delete the whole thing...

Gruntled I don't know the answes to most of that. They did let me collect my sons card with his name on after showing my driving licence with my name on.

Maryz you can be our Sister.

Sounds very weird to me, if the supermarket gave out your address and name to someone, that is simply not on and you have a massive right to complain.
Just seems very convenient that your friend was there and happened to see the name and address?

Surely people won't think you are a thief because the supermarket admitted that it was a mistake?

Yes maryz we will adopt you

Thanks Helen, see I am not a troll nor a sock puppet and I do have a baby and a constantly disappearing pair of glasses and a sweary big Sister who sticks up for me.

Sorry, Fuming, it was the most unfortunate coincidence of getting your sister involved.

I did complain at the time but I'm thinking a letter to head office or something wouldn't hurt.

You do indeed

I didn't get her involved, I didn't tell her about the thread she saw it and put two and two together after I rang her for a rant earlier.

and another sister who's not on mn

No I got myself involved

Sorry again...I meant your sister being involved.

If she hadn't told me I wouldn't of looked at the thread and twigged it was ethel

I wouldn't feel bad about the naughty words sixpence, people were being unreasonably mean to your sister so quite understandable that you'd feel defensive really. That you've both taken it all in good grace shows you're not normally potty-mouthed fishwives but tbh nowt wrong with that if you are each to their own.

Still think you should have a word about the data protection breach, coud have gone quite spectacularly wrong with different people

Ethel?

I meant Edna