Very sensible and measure post lazylou
There does need to be a joint charter as pp mentioned, which protects rights of tenants and landlords both.
We haven't rented in UK, thankfully, sounds a total nightmare. We have rented in Canada and we have a years lease, which we can renew easily. Most people rent long term. The landlord can only put up the rent by a certain % each year and must justify the increase, ie they have carried out works that benefit or are for the enjoyment of the tenant, new bathroom, kitchen, flooring etc... We didn't pay deposits, we paid the last month rent up front, and in fact that is illegal there anyway.
We are an accidental landlord, as we moved away for work, and no way were we going to step off the ladder. BTL mortgage increased our payments by 30%. Tenant pays the interest and we are paying the capital essentially as the rent does not cover the mortgage payment. We are ok with that. The house is rented at about 200quid below market rate, but our agent advised us to leave it, for the long term tenant who has been in the house for SEVEN years.
There should be a system where people can stay long term in a house and make it their home. Especially families who want their DC to grow up in the same area and attend the same school throughout. We leave our tenants alone, and they are now contacting us in case of repairs.
We had an agent, who was a rogue landlord/property manager. His views we found out recently were disgusting. For his personal rental portfolio, he took the view that when the fridge broke, or the oven didn't work, the tenant should replace it. There was a tiny hole in the stair carpet when we left, and I said I'd replace it, PM said no, if tenant doesn't like it, they can.... Almost as if he thinks, I'm renting you the shell of the house to live in, anything else is your problem. Leaks were not fixed, causing more damage. We did not want to be that kind of landlord and we fired him.
I don't think it's right to blame lack of affordability on landlords either. Extremely affordable housing in many parts of the country, but because of locations of jobs etc... people congregate in fewer places, leading to higher costs. I suppose it is hard to do, but governments need to look at spreading industry etc... throughout a country for a balance of work opportunities and availability of housing/schools/services etc... instead of putting pressure on a few major cities.