to think my bank doesn't want me to see my online accounts

[OrlandoWoolf]

So changed password as I forgot it.
Got a phone call to my mobile to verify it.
Then get asked for memorable information. No clues as to what the information is about. Just 3 letters.

It's like Fort Bloody Knox.

See - if it had asked me for my favourite I'd have been in

Or wine.

dh has this problem he has two acounts one with lloyds he has no problem viewing this one but with his RBS they keep asking for random letters or telling him his password is incorrect [even though its our sons name]

Memorable information. No clue at all.

Anyway got it. Don't need to access it for ages. Just looking at my mortgage.

I don't get that biscuit emoticon. Is it a biscuit? What's that black bit on it?

On my computer it doesn't have a black bit on it. On my computer, it looks like a cartoon version of this cookie.

I always smirk when my bank asks me if I've forgotten my memorable word

I quite agree. Don't talk to me about digital secure keys....

Maybe the is a clue! One of my security questions is 'What is your favourite food?'. I can never remember if I have put crisps or prawns!

Lol. Mine big bank but has yet to set me upline..been trying for 4 years now...