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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To hate it when a cashier puts the receipt/notes into your hand before the coins?

68 replies

myshinynewusername · 16/05/2015 11:41

Whats the point of that? You then have coins sliding around on top of a piece of paper in your hand, which makes it take longer to put it away in your purse, whilst the cashier sits there impatiently waiting for you to leave.

I have worked a till before and I always gave the customer the coins first. Nobody ever seemed unhappy with this, in fact one woman thanked me for not shoving the coins on top of her notes.

Its very rare (at least where I live) for a cashier to give the coins first. Are they being trained to give the notes/receipt first?

Am I BU, or does this annoy anyone else?

OP posts:
Sirzy · 16/05/2015 11:42

I would rather have the notes first.

MagpieCursedTea · 16/05/2015 11:42

YANBU! Drives me bloody mad!

Gruntfuttock · 16/05/2015 11:44

I've never been annoyed at how I'm given change. It's not something I've given any thought to, tbh.

CaptainAnkles · 16/05/2015 11:44

It looks neater and maybe it's easier for them to see how much change they've given out, but yes it's more fiddly to have to pull the notes and receipt out from under the coins

yearofthegoat · 16/05/2015 11:45

Drives me mad too. Happens all the time here. I prefer to use a card as much as possible for this reason.

letscookbreakfast · 16/05/2015 11:46

I prefer the receipt and notes first but I haven't thought about it that much.

IneedAdinosaurNickname · 16/05/2015 11:47

I prefer the notes first. Drop coins into zip pocket on purse then put notes/receipt away.

ElizabetaTorres · 16/05/2015 11:48

YANBU. Coins first, or the note gets crumpled and the coins end up on the floor.

RobinHumphries · 16/05/2015 11:50

Notes and receipt first so the coins are then just tipped into my purse and then my hand is free to fold the notes/ receipt and then put it away.

TreadSoftlyOnMyDreams · 16/05/2015 12:04

Drives me nuts. I was told it was done as a result of hygiene training. Baffled how the risk of inadvertently touching someone's hand outweighs the germ count on money though...

echt · 16/05/2015 12:07

The only time I've thought about having back the money is when Chinese servers hand the cash over in both hands as a sign of respect. It is lovely.

IAmAShitHotLawyer · 16/05/2015 12:09

YANBU

Everyone hates it. Don't know why they do it.

Debinaround · 16/05/2015 12:16

I always hand over the coins first because my mam used to complain that she found it difficult to put her change away if she got the notes first.

However I totally understand why people in shops do it. It's not very nice when you hand over coins and the customer has a sweaty hand.

Capricorn76 · 16/05/2015 12:24

I hate it too. The coins end up all over the place.

cozietoesie · 16/05/2015 12:27

With the speed at which my local supermarket operators have to work, I count myself lucky to get even the correct change, let alone in any particular order. It's not something I've ever cared about.

duckwalk · 16/05/2015 12:29

Drives me nuts.....many a time I've been stood at a till holding up the queue as I scramble about looking for coins which have dropped everywhere!

lionheart · 16/05/2015 12:38

Or puts the coins on the counter.

Cantbelievethisishappening · 16/05/2015 12:41

YANBU...... I thought it was just me. Drives me mad

Momagain1 · 16/05/2015 12:44

If you expect to put the notes away first, you will want them last. If you expect to put the coins away first, you will want them last.

They cant possibly know your preference. YABU

Who cares if they glare. Take the time you need.

Focusfocus · 16/05/2015 12:44

YANBU YANBU YANBU million times!! Oh it irritates me!!!! I've often thought of taking a megaphone and telling -

  1. All cashiers to please stop doing this
  2. All restaurant staff to stop asking "everything okay with your food?" Just as I have shovelled food into my gob
legolegolego · 16/05/2015 12:45

How do you put a note into your purse when your hand is full of coins? I don't get it. I'm the other way round, let the coins slip into the purse and then fold the note and put that in purse after.

ShakesBootyFlabWobbles · 16/05/2015 12:47

YANBU.

KoalaDownUnder · 16/05/2015 12:52

YANBU.

All the cashiers here do it (Australia). All of them. Hate it. Especially as our notes are plasticky and the coins sort of bounce off the top.

daisychain01 · 16/05/2015 12:55

That doesn't annoy me, but it does when they put the receipt in the bag, I keep having to pull it out if it's for an item of clothing that may need to be changed!

I used to like it in the olden days when the cashier used to count back the change based upon the purchase you just made. So you'd given them £20 for a £13.99 purchase and they'd give you back your change gracefully:

"So that's 1p makes it £14, £1 is £15 and £5 is £20, Madam"

Now it's give it all back in one go, because it says £6.91 change on the till display, so they just pick that from the till, rather than having to check the arithmetic themselves.

I know it's quicker, but I like good old fashioned customer service not the conveyor belt feeling of get 'em out the door as quickly as possible.

FretYeNotAllIsShiny · 16/05/2015 12:56

I've not been trained to hand change back in any order. I know that I get it out of the till in order of highest to lowest, so I will have the notes in my hand first. In fact, I often give people notes and coins separately, because I'll have the notes and receipt in my left hand and coins in my right.