I was claiming contributions based JSA when DD was a baby and found it to be an utterly ridiculous system.
One of my suggested areas of work was classroom assistant. I was told to apply for a lunchtime supervisor job (aka, dinner lady), one hour a day for five days a week, at a school ten miles from my house. There was no direct bus so I need to get two. When I worked out the transport I'd need to leave home at 10am to be at work for 12, finish at 1pm and I'd be home by 3pm. A weekly bus pass would cost £22, my weekly childcare costs would be £140 (2 DC x 20 hrs x £3.50 an hour), and my weekly wage would be £35. I was told to apply or be sanctioned.
I was also told to apply for a job as a geography teacher at the local high school because "it's a bit like being a classroom assistant" despite me not being a qualified teacher and being crap at geography. I was told that if I got an interview I should just tell them I couldn't do the job but at least I would have gotten some interview experience. Again it was apply or be sanctioned.
I was told to claim bus fare to a job interview as it was proof I'd been to the interview. I said I'd do it at my next sign in, I'd bring the bus ticket and claim it back. I got told no, it had to be done in advance of the interview so I had to go up to the jobcentre. They gave me a set fare of £4 for my interview. The actual bus fare was £6 and it had cost me £5 to get to the jobcentre to collect this £4 that I neither wanted nor asked for but was told I had to have.
We had bad snow and there were no buses. I waited at a bus stop for 90 minutes and nothing came. I rang the jobcentre to say I couldn't come sign that day and was told that I could walk the six miles to the office (with 10mo DD in her buggy) and it was not like I had anything else to do with my day.
On another signing day the person at the desk forgot to tell my advisor I'd arrived and it was over an hour before I was seen. When I complained I was told "well its not like you have a job to get to, is it?"
On three occasions they 'forgot' to pay my jobseekers because they forgot to record on the system that I'd signed on.
When I did find a job (with no help from them) and signed off, they didn't record it properly on the system. A few weeks later I got two letters, one telling me I was being sanctioned for missing a signing date and another telling me I was being investigated for working while claiming.