How to get

8 replies

PaddingtonsAuntie · 08/04/2015 15:07

to ask if anyone knows how to sort this?

Created a second hotmail account today but when i went to use it it said I needed to click on a box to verify. Did that and was told a code would be sent to my phone - no coded received - tried again and again.

So what can I do? Tried emailing the customer services but it was automated and just diercted me to a microsoft page I can't make any sense of.

AIBU to ask for help as I'm something of a technophobe and have no one who can make sense of this for me

OP posts:

Original poster

PaddingtonsAuntie · 08/04/2015 15:09

Was supposed to say How to get into my new Hotmail account

OP posts:

BackforGood · 08/04/2015 15:13

You'd surely be better posting this in 'Geeks' rather than AIBU

SoupDragon · 08/04/2015 15:16

It sounds like you may have put an incorrect phone number in when registering.

SoupDragon · 08/04/2015 15:17

Is there not a "I have not received my code" link to click?

Original poster

PaddingtonsAuntie · 08/04/2015 15:20

No just keeps saying it'll resend to the phone number.didn't realise there was a geeks section.

OP posts:

SoupDragon · 08/04/2015 15:56

this is for recovering an existing account but there is a chance it might work.

Original poster

PaddingtonsAuntie · 08/04/2015 16:05

Didnt work Soup - hadn't got much info to give as hadn't used the account

OP posts:

SoupDragon · 08/04/2015 16:17

Maybe you'll have to abandon it and set up another!

Have you tried the online chat support

Flip