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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think that when you offer someone a 25% discount it should actually be 25%!

2 replies

EeyoresTail · 27/03/2015 12:50

This morning I had a cold call from Domestic & General offering me a "fantastic 25% saving" on extended warranty on my new fridge-freezer as I'm already a customer. They quoted me prices for the reduced warranty and I asked them to call me back so I would have a chance to check the online prices.
Surprise surprise when I checked the discount was actually only 13%!
I chose to check because I was called last year with a similar offer but when I checked the discounted prices were actually the same as the non discounted price online Shock
Both times when I told the person on the phone that they were actually misleading their customers all I was told was that they would pass it on to their manager.

This has to be illegal surely? If it happened in a shop then trading standards would have something to say.
Should I try to report it? Though I wouldn't know who to report it to. It's mis-selling isn't it?

Rant over!

OP posts:
Casimir · 27/03/2015 13:17

a) Fantastic as in fantasy
b) Thank you for naming Co. they get no business from me. ever.

Jackie0 · 27/03/2015 13:19

There is quite strict legislation about pricing , trading standards would be interested .

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