To be seething with rage with an online retailer

[TheWhiteQueen7]

I placed an order for a set of three personalised tennis balls on the 10th of December as little Christmas present for our dog. Paid for the balls and got a confirmation email, great. Delivery was meant to take about 5 working days so was expecting them to have arrived or at least be posted by now.
Tonight I happened to be looking through my junk email to find one from a lady at the company I placed the order with saying that the email I had sent regarding the colour of the balls has been misplaced and could I remind her what colour I wanted. I was never asked to specify a colour in the first place, just how many balls I wanted and the name to be printed. This email was dated the 17/12, the day the gift was supposed to arrive. I know the dog won't know any different if she gets the balls after Christmas, nor will she care, I'm just a bit miffed that that not only have the company gone over the guaranteed delivery date they have lied about asking me to specify a colour and are only addressing it now. AIBU to be so annoyed over something so trivial?

SistersOfPercy

That made me chortle

This makes me feel less embarrassed about toying with the idea of buying my cat some reindeer antlers.

Call me suspicious but the name of this OP is very similar to another new poster who has just had their thread about SN children is a restaurant removed for being an under bridge dweller.

Yanbu but to try and explain in behalf of the seller I am an online retailer myself and Due to the late Christmas this year it has been manic. More people than normal left it to the last couple of weeks to order and all courier and mailing systems are in melt down. Did you hear about the people who got ikea deliveries in the wee hours of this morning.

Despite that they have been crap and you should get a refund.

And shame on all the posters withering on about your choice of Xmas gift for your dog. First world prob but at least you bought from what sounds like an independent British retailer who probably pays their taxes unlike amazon et al

I'm sure if you explain the issue to your dog he will understand and patiently wait in excitement of having his name stamped across his balls

Excellent! ! Didn't know you could get such a thing. It will save his tennis balls getting nicked by other dogs at the park (assuming they can read of course).

Op, I share your pain and frustration. I am still awaiting the personalised lacrosse stick for my pussy that I ordered ages ago.

Would satsumas do instead as an interim measure? You can easily carve Fido's name into the skin.

This thread is incredible, on so many levels!

I call classic but only because of the 'kudos for having a dog that can read' comment.
I can't stop giggling

My pussy's in need of quite a few things, but not, I think, a personalised lacrosse stick. The net on the end might cause problems...

I can't judge the op for being profligate with doggy Christmas presents.

One year our dog got more presents than the rest of us. Put together.