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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be seething with rage with an online retailer

86 replies

TheWhiteQueen7 · 18/12/2014 01:13

I placed an order for a set of three personalised tennis balls on the 10th of December as little Christmas present for our dog. Paid for the balls and got a confirmation email, great. Delivery was meant to take about 5 working days so was expecting them to have arrived or at least be posted by now.
Tonight I happened to be looking through my junk email to find one from a lady at the company I placed the order with saying that the email I had sent regarding the colour of the balls has been misplaced and could I remind her what colour I wanted. I was never asked to specify a colour in the first place, just how many balls I wanted and the name to be printed. This email was dated the 17/12, the day the gift was supposed to arrive. I know the dog won't know any different if she gets the balls after Christmas, nor will she care, I'm just a bit miffed that that not only have the company gone over the guaranteed delivery date they have lied about asking me to specify a colour and are only addressing it now. AIBU to be so annoyed over something so trivial?

OP posts:
SistersOfPercy · 18/12/2014 12:59

My dog has had his own complex this week. He lost his tag. He is chipped but I had this worry that if he went missing it would be a lot of faff so I retrieved my late dogs tag and he's been Jack all week. Fortunately his new tag turned up today and he's back to Murphy. I don't think he noticed.

Marzipanface · 18/12/2014 12:59

It is poor service but 'seething with rage'... Really? Actually concerned about your stress levels!

Marzipanface · 18/12/2014 13:00

summerisle Brilliant :)

ASunnyTiger · 18/12/2014 13:02

This thread has just reminded me, I still need to get the dog and cat something. I'm actually struggling to get that there are pet owners out there who do't actually get their pet a Christmas present, I thought that's just the norm?

SistersOfPercy · 18/12/2014 13:02

summerisle now now don't be ballsist! Not all dogs have the luxury of having their own to lick you know Grin

brainwashed · 18/12/2014 13:06

My cat has already got his Christmas present. Might have to get him something else now...

ASunnyTiger · 18/12/2014 13:08

Yep definitely, can't let him go without on the actual day Grin

What has everyone else gotten their pets? I've not yet decided for mine yet, though it probably won't be personalised ball standard.

marne2 · 18/12/2014 13:14

I buy my pets presents but not in the form of balks with their names on. I have bought the dogs done toys from the £ shop and the cat has some dreamies, they will also all enjoy their xmas dinner ,maybe a personalised bowl could be an option here ?

SistersOfPercy · 18/12/2014 13:47

Murph has a stocking (Santa, I've been GRRRRReat), in it are his favourite treats, a dog cracker, couple of squeaky toys for him to destroy on the day and a new bandana for his collar.
He's also had an advent calendar. He is a bit spoiled to be fair but personalised balls are not something I'd buy him.

Honeydragon · 18/12/2014 14:14

Hullygully has got a kong ring, a chew proof (hah!) teddy and a chocolate orange (dog one) for her stocking. Grin

aquashiv · 18/12/2014 14:24

Brilliant thank you OP personalised dog balls.

calmexterior · 18/12/2014 14:28

This has made me giggle but c'mon give OP a break, it's only like buying for your PFB things with their name on, they don't know it's Xmas either...

Tournesol · 18/12/2014 14:33

Best. Thread. Of. The. Day!

Madamecastafiore · 18/12/2014 14:36

Just write on some balls with a sharpie.

GoodKingQuintless · 18/12/2014 14:41

Well at least you get to use this magnificent sentence : "you screwed up my dogs balls"

So in that respect your plight is woof it!

It does nog matter who ghe recipient is, the gusted service is still poor,

I think personalised balls for dogs are a fresh idea! At least other dogs owners can read and won't make out with your dogs balls!

GoodKingQuintless · 18/12/2014 14:42

Ok auto correct is havin a lard

YesIDidMeanToBeSoRudeActually · 18/12/2014 14:44

I've posted this before so apologies but last year my mother said to me "I've got her birthday present but I've not had time to wrap it yet".

Smile
minkymuskyslyoldstoaty · 18/12/2014 14:46

Grin Grin Grin Grin

fluffyraggies · 18/12/2014 14:48

It's bad service, but ''seething with miffedness'' is a bit OTT.

ASunnyTiger · 18/12/2014 14:54

No hate from me, I actually quite like it (though my dog tears through tennis balls within a min). I also quite like "seething with miffedness" and will be awaiting my opportunity to say I am. Grin

DoesntLeftoverTurkeySoupDragOn · 18/12/2014 16:13

No sign of the OP before or since the first post?

Gosh, what a surprise...

Dipankrispaneven · 18/12/2014 18:20

A big piss off to those who think this shouldn't be discussed because worse things happen in the world. Talk of the Pakistan attack is foolish - it clearly doesn't necessarily follow that the OP doesn't care about that just because of this minor irritation.

That isn't what was said, was it? The point was made in the context of the OP claiming to be seething with rage which is, to say the least of it, a totally over the top reaction to a minor annoyance.

Eastwickwitch · 18/12/2014 18:26

but personalised tennis balls are such a great idea.
looks at regular human partner who always claim the newer, bouncier balls are hers

ScrambledEggAndToast · 18/12/2014 20:25

Hehe, only on MN GrinGrin

itsnotjustastick · 18/12/2014 20:28

with your refund you could buy some balls from the pound shop and a sharpie!